🛡️ Our Commitment to Your Child's Safety
We understand that children deserve a safe, private, and nurturing digital environment. FamilyNest is built on the principle that parental control and child safety come first. We design every feature with transparency, minimal data collection, and strict security protocols.
📋 What Information We Collect
We only collect information that is necessary to provide a safe, personalized, and useful experience for families. No data is collected from children under 13 without verifiable parental consent.
| Data Category | What We Collect | Purpose |
|---|---|---|
| Account Information | Parent email, secure password, household preferences | Account creation & parental verification |
| Child Profile | Age range, birth month (optional), accessibility needs | Content filtering & age-appropriate recommendations |
| Usage Data | Time spent, completed activities, feature interactions | Improving educational content & safety monitoring |
| Security Data | Device ID, IP hash, login timestamps | Preventing unauthorized access & abuse detection |
🔒 How We Protect Children's Data
Security isn't an afterthought—it's embedded into our architecture. We employ industry-leading safeguards to keep your child's information safe from unauthorized access, alteration, or disclosure.
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Strict role-based access controls; child data is never accessible to marketing teams
- No cookies, ads, or behavioral tracking for users under 16
- Automated age-gating and parental verification workflows
👨👩👧 Parental Control & Consent
Parents and legal guardians maintain full authority over their child's digital footprint on FamilyNest. You can manage permissions, view activity logs, and delete data at any time.
How Consent Works
- Verification: We use multi-step email/SMS verification to confirm parental identity
- Granular Permissions: Toggle access for activities, messaging, progress sharing, and community features
- Real-Time Alerts: Receive notifications for data requests, profile changes, or shared content
- Revocation: Withdraw consent instantly from the Family Dashboard without account deletion
🗑️ Data Retention & Deletion
We retain children's data only as long as necessary to provide services and comply with legal obligations. When data is no longer needed, it is securely anonymized or permanently deleted.
- Active Profiles: Retained while the account is active and consent is maintained
- Inactive Accounts: Data is archived after 24 months of inactivity, then deleted after 36 months
- Deletion Requests: Processed within 30 days upon verified parental request
- Backup Systems: Encrypted backups are purged on a 90-day rolling cycle
❓ Frequently Asked Questions
📞 Questions About Your Child's Data?
Our privacy team is dedicated to transparency. Reach out anytime for clarifications, data requests, or security concerns.
📧 Contact Privacy Team