How It Works
Four simple steps to process your insurance claim
Gather Documents
Collect your policy details, medical bills, prescriptions, and identification.
Submit Online
Fill out the form below and upload required documents securely.
Track Status
Use your claim reference ID to monitor real-time updates.
Get Reimbursed
Approved claims are processed within 5-7 business days directly to your account.
📤 Submit a New Claim
🔍 Track Your Claim
Your claim is currently under review. Expected completion: 3 business days.
Reference:
📋 Required Documents
Frequently Asked Questions
Quick answers to common insurance claim questions
How long does claim processing take?
Standard claims are processed within 5-7 business days after all required documents are verified. Complex or high-value claims may take up to 15 business days.
Can I submit a claim in person?
Yes. You can visit our main reception or the Insurance Desk on weekdays from 9 AM to 5 PM. Bring printed copies of all documents along with originals for verification.
What happens if my claim is rejected?
You will receive a detailed explanation email within 48 hours. You may appeal within 10 days by submitting additional documentation or a doctor's clarification letter through this portal.
Do you handle pre-authorization requests?
Yes. Select "Pre-Authorization" in the claim type dropdown. Our team will coordinate directly with your insurer within 24 hours for planned procedures.
How will I receive my reimbursement?
Reimbursements are processed via direct bank transfer or check. Please ensure your banking details are up-to-date in your patient profile or provide them during submission.
Claims Support
Need help? Our dedicated insurance team is here for you.