Our Commitment to Fair Housing
At HomeNest, we believe that safe, quality, and affordable housing is a fundamental right. We are fully committed to upholding the principles of the Fair Housing Act, the Americans with Disabilities Act (ADA), and all applicable state and local fair housing regulations.
We provide equal access to housing opportunities for all applicants and tenants, regardless of personal characteristics. Our management practices, screening criteria, advertising, and communication protocols are designed to eliminate bias, prevent discrimination, and foster inclusive residential communities.
Federally Protected Classes
The Fair Housing Act prohibits discrimination in housing based on the following characteristics. We strictly adhere to these protections across all properties we manage:
Race
No discrimination based on race or ancestry
Color
Equal treatment regardless of skin tone
Religion
Respect for all faiths and beliefs
Sex / Gender
Including gender identity & expression
National Origin
Regardless of birthplace or ethnicity
Familial Status
Protection for families with children
Disability
Reasonable accommodations & modifications
Additional State/Local
Source of income, marital status, etc.
Note: Many state and municipal laws expand protections beyond federal requirements. HomeNest complies with all local fair housing ordinances in the jurisdictions where we operate.
Equal Opportunity Policies
Tenant Screening & Selection
- Standardized application criteria applied uniformly to all applicants
- Objective evaluation of credit, income, rental history, and background checks
- No inquiry into protected class status during screening
- Clear, documented reasons for any application denials
Advertising & Marketing
- All property listings comply with Fair Housing advertising guidelines
- Photography and descriptions focus solely on property features
- No language, imagery, or preferences that suggest discrimination
- Regular audits of digital and print marketing materials
Reasonable Accommodations & Modifications
We recognize the rights of individuals with disabilities to request:
- Reasonable Accommodations: Changes to policies, practices, or services (e.g., reserved parking, service animals)
- Reasonable Modifications: Physical changes to units or common areas at the tenant's expense, where structurally feasible
Compliance & Oversight
HomeNest maintains rigorous internal controls to ensure ongoing compliance with fair housing laws:
- Annual Staff Training: All property managers, leasing agents, and maintenance personnel complete certified fair housing and disability rights training
- Policy Audits: Quarterly reviews of screening procedures, lease language, and communication templates
- Incident Tracking: Centralized system for documenting and resolving tenant complaints or concerns
- Legal Counsel Review: Regular consultation with employment and housing attorneys to update practices per regulatory changes
Reporting Discrimination or Concerns
If you believe you have experienced discrimination, received unequal treatment, or have concerns about our housing practices, we encourage you to report it immediately. All complaints are investigated thoroughly, confidentially, and without retaliation.
Fair Housing Inquiries & Complaints
Dedicated team members are available to assist with accommodations, policy questions, or formal complaints.
123 Property Lane, Suite 100
Los Angeles, CA 90001
External Reporting Channels
You may also file a complaint with government agencies at no cost. Filing with us does not limit your right to report to these organizations:
- U.S. Department of Housing and Urban Development (HUD)
- State Civil Rights or Fair Housing Agency
- Local City or County Fair Housing Commission
- Private civil action in court (within statutory time limits)
Official Resources & References
Official federal guidelines, complaint forms, and educational materials
Accessibility standards and reasonable accommodation guidance
Tenant rights, legal aid referrals, and advocacy resources
Downloadable PDF for accommodation & modification requests