Insurance & Billing Information

Transparent, straightforward coverage options designed to make your mental health care accessible and affordable.

In-Network Insurance Providers

We currently partner with major national and regional carriers. If your plan isn't listed, we may still accept it or offer out-of-network support.

🛡️

Blue Cross Blue Shield

BCBS / PPO / HMO

🔵

Aetna

Preferred / Choice

🔴

Cigna

Oscar / EPO / PPO

🟢

UnitedHealthcare

UHC / Optum / EPO

🏥

Medicare

Original & Select

🌐

Medicaid

State-specific plans

📋

TRICARE

Active & Family

Additional Plans

Check verification

Note: Coverage varies by plan type, network tier, and state regulations. We recommend verifying your benefits directly with us before your first session.

How to Verify Your Benefits

A quick, hassle-free process to confirm your mental health coverage and copay details.

1

Contact Your Provider

Call the number on your insurance card and ask for "behavioral health" or "mental health" benefits. Note your copay, coinsurance, and session limits.

2

Share Your Details With Us

Email your insurance card or call our billing team. We'll run a quick eligibility check to confirm in-network status.

3

Receive Confirmation

We'll send you a clear breakdown of your estimated out-of-pocket costs, pre-authorization requirements (if any), and next steps.

4

Book Your Session

Once verified, schedule with confidence. Your therapist will handle the rest so you can focus on healing.

Out-of-Network & Self-Pay Options

We believe financial barriers shouldn't prevent access to care. Here's how we make therapy work for everyone.

Out-of-Network (OON) Benefits

If your plan isn't in-network, you can still get reimbursed. We'll provide a detailed superbill after each session, which you can submit to your insurer for partial or full reimbursement based on your deductible and coinsurance.

  • HIPAA-compliant documentation
  • Itemized superbills with CPT & diagnostic codes
  • Dedicated claims support to answer insurer questions
  • Average reimbursement: 50-80% depending on plan

Self-Pay Rates: $140-$185 per session | Sliding scale available for qualifying clients.

Payment & Claims Process

We maintain a transparent, straightforward billing structure designed to minimize stress and maximize your benefits.

  • In-Network: Copay/coinsurance collected at time of service. We file claims directly.
  • Out-of-Network: Full payment at time of service. We issue superbills for reimbursement.
  • Accepted Methods: Credit/Debit cards, HSA/FSA, and secure online payments.
  • Cancellation Policy: 24-hour notice required to avoid full session fee.

All billing communications are encrypted and comply with HIPAA security standards.

Need Help Navigating Your Coverage?

Our billing specialists are available to review your plan, explain reimbursement steps, and help you maximize your mental health benefits. No question is too small.

Contact Billing Team →

Insurance & Billing FAQ

Most plans do not require prior authorization for individual psychotherapy, but some managed care or EPO plans may. We'll check your specific requirements during verification.

Typically 2-4 weeks after you submit the superbill. Processing times vary by insurer. We recommend submitting digitally through your provider's portal for faster results.

We offer complimentary claims review and will resubmit with additional documentation if needed. We can also guide you through the appeals process if required.

Yes. We reserve limited spots for reduced-rate sessions based on income, financial hardship, and need. Contact our billing team to learn about eligibility and current availability.