Privacy Policy

1. Introduction

Welcome to Isdomain ("we," "our," or "us"). We are a professional consulting firm specializing in brand naming, identity design, and legal basics for businesses. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, request services, or engage with our consulting offerings.

By accessing or using our services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We collect information that you voluntarily provide, as well as information automatically gathered when you interact with our website and services.

2.1 Information You Provide

• Personal Details: Name, email address, phone number, and business address when you contact us, sign up for consultations, or request quotes.
• Professional Information: Business name, industry, target audience, project requirements, branding preferences, and legal documentation needed for consulting services.
• Payment Information: Billing address and payment method details (processed securely by third-party payment providers; we do not store full credit card numbers).

2.2 Automatically Collected Information

• IP address, browser type, device information, operating system
• Pages visited, time spent on site, referring URLs, and clickstream data
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the collected information to:

• Deliver, operate, and improve our naming, branding, and legal consulting services
• Communicate with you regarding inquiries, proposals, contracts, service updates, and legal filings
• Process transactions, issue invoices, and send administrative information
• Conduct trademark searches, domain availability checks, and legal compliance reviews
• Comply with legal obligations, prevent fraud, and enforce our terms of service
• Analyze website usage, conduct research, and improve user experience
• Send marketing communications (only with your explicit consent, where required by law)

4. Disclosure & Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., cloud hosting, payment processors, email platforms, trademark registries, and legal filing services), subject to strict confidentiality and data processing agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as a business asset.
• Consent: With your explicit permission for specific purposes.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure cloud storage, role-based access controls, multi-factor authentication, and regular security audits. However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project files and legal documentation may be retained for a minimum of 7 years in accordance with standard business and tax regulations, after which data is securely anonymized or deleted.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, remember your preferences, and secure our platform. You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality. For detailed information on our cookie usage and management tools, please refer to our Cookie Policy.

8. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access & Correction: Request a copy of your data or ask us to update inaccuracies.
• Deletion: Request deletion of your personal information, subject to legal and contractual retention requirements.
• Opt-Out: Unsubscribe from marketing emails at any time using the link provided in our communications.
• Data Portability: Request your data in a commonly used, machine-readable format.
• Restrict Processing: Object to or restrict certain types of data processing.

To exercise these rights, contact us at privacy@isdomain.com. We will respond within 30 days as required by applicable privacy laws (GDPR, CCPA/CPRA, LGPD, etc.).

9. Children's Privacy

Our services are B2B consulting offerings and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take prompt steps to verify and delete it.

10. International Data Transfers

Isdomain operates globally and may process your information in countries other than your own, including the United States and other jurisdictions where our service providers are located. We ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) are in place to comply with applicable cross-border data protection regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The "Last Updated" date at the top of this page will indicate revisions. Material changes will be communicated via email or prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Isdomain LLC
123 Innovation Drive, Suite 400
San Francisco, CA 94105, USA
Email: privacy@isdomain.com
Phone: +1 (555) 123-4567
Hours: Mon–Fri, 9:00 AM – 6:00 PM PST