Getting Started
Essential
Creating Your Account
Step-by-step instructions for signing up, verifying your email, and setting up your learner profile.
Essential
Navigating Your Dashboard
Learn how to use your personalized dashboard, track progress, and manage enrolled courses.
Mobile App Setup
Download and configure the LearnFlow mobile app for iOS and Android to learn on the go.
Learning & Courses
Finding & Enrolling in Courses
How to search the catalog, use filters, read reviews, and enroll in your first course.
Updated
Tracking Your Learning Progress
Understand progress bars, lesson checkpoints, and how the platform automatically saves your place.
New
Earning & Sharing Certificates
Requirements for completion, downloading verified certificates, and sharing them on LinkedIn.
Quizzes, Assignments & Projects
Guidelines for submitting assignments, using the code editor, and receiving instructor feedback.
Account & Billing
Understanding Subscription Plans
Compare Starter, Pro, and Enterprise plans. Learn about features, pricing, and billing cycles.
Managing Payments & Invoices
How to update payment methods, download receipts, and resolve failed transactions.
Canceling or Pausing Your Subscription
Instructions for pausing billing, canceling without losing access, and understanding refund policies.
For Instructors
Guide
Apply to Teach on LearnFlow
Requirements for becoming an instructor, application process, and acceptance criteria.
Creating Your First Course
Studio tools, video upload standards, lesson structuring, and publishing guidelines.
Instructor Analytics & Insights
Track student engagement, completion rates, revenue, and optimize your course performance.
Troubleshooting & Support
Fixing Video Playback Issues
Solutions for buffering, audio/video sync problems, and browser compatibility fixes.
Account Access & Password Reset
Troubleshooting login errors, resetting passwords, and managing two-factor authentication.
Common App & Browser Fixes
Clearing cache, updating the app, enabling cookies, and optimizing performance settings.
Can't find what you're looking for?
Our support team is available 24/7 to help you with any questions or technical issues.