Table of Contents
1. Introduction & Our Commitment
At LoveLink, transparency is foundational to trust. We understand that sharing personal information requires confidence, especially in a dating environment. This policy outlines exactly when, how, and why we may share your information with others, including service providers, legal authorities, and business partners.
We do not sell your personal data to advertisers. Any sharing of information is strictly governed by this policy, applicable privacy laws, and your explicit consent.
3. With Whom We Share Information
We may share your information with the following categories of recipients:
- Other LoveLink Users: Information you explicitly make public on your profile or within matched conversations.
- Service Providers: Trusted third parties who assist us in operating our platform (e.g., cloud hosting, customer support, analytics, fraud prevention).
- Legal & Government Authorities: When required by law, subpoena, court order, or to protect the rights, safety, or property of LoveLink, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the business assets, subject to confidentiality obligations.
- Marketing Partners: Only with your explicit opt-in consent for promotional communications or personalized advertising.
4. User Consent & Your Controls
You maintain control over your personal information. LoveLink provides the following tools and rights:
- Granular Privacy Settings: Toggle visibility of your profile, photos, location radius, and online status.
- Data Portability: Request a downloadable copy of your data in a machine-readable format.
- Opt-Out Options: Unsubscribe from marketing emails, disable personalized ads, or restrict third-party data sharing.
- Account Deletion: Permanently erase your account and associated data, subject to legal retention requirements.
By using LoveLink, you acknowledge that certain basic information is necessary to provide core matching and communication features. You may withdraw consent for non-essential data processing at any time.
5. Legal Disclosures & Compliance
LoveLink is committed to complying with applicable data protection regulations, including but not limited to the GDPR, CCPA/CPRA, and other regional privacy frameworks. We may disclose your information without prior notice if we believe in good faith that disclosure is necessary to:
- Conform with applicable laws, legal processes, or governmental requests
- Protect and defend the rights or property of LoveLink
- Prevent or investigate potential wrongdoing, fraud, or security issues
- Protect against harm to the rights, property, or safety of our users or the public
All legal requests are subject to internal review and must meet applicable legal thresholds before any data is disclosed.
6. Third-Party Services & Integrations
LoveLink integrates with select third-party services to enhance functionality. These include:
- Social Login Providers: (e.g., Apple, Google) - We only receive basic account identifiers with your permission.
- Payment Processors: PCI-DSS compliant providers handle all financial transactions securely.
- Safety & Verification Services: Identity verification partners help confirm profile authenticity to maintain community safety.
- Analytics & Crash Reporting: Used solely for platform stability and performance optimization.
Each third-party service is bound by strict data processing agreements. We do not endorse or assume responsibility for their independent privacy practices.
7. Data Security & Retention
We implement industry-standard encryption (TLS in transit, AES-256 at rest), access controls, and regular security audits to protect your information. While no system is completely infallible, we treat data security as a top priority.
Data is retained only as long as necessary to provide services, resolve disputes, enforce agreements, or comply with legal obligations. Anonymous or aggregated data may be retained indefinitely for research and product improvement.
8. Policy Updates
We may update this policy to reflect changes in technology, regulation, or our business practices. Material changes will be communicated via in-app notifications and email at least 30 days before they take effect. Continued use of LoveLink after updates constitutes acceptance of the revised terms.
9. Contact Our Privacy Team
If you have questions about this policy, wish to exercise your data rights, or need assistance with privacy settings, please contact us:
Email: privacy@lovlink.com
Address: LoveLink Inc., 123 Connection Blvd, Suite 400, San Francisco, CA 94107
Response Time: Within 5 business days
For urgent safety concerns or suspected misuse, please visit our Safety Center or report directly through the app.