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Profile Verification Process

Your safety and authenticity are our top priorities. Learn how our secure, privacy-first verification works in just a few steps.

🔒 Bank-Level Encryption • 100% Confidential

How Verification Works

A streamlined, secure process designed to protect you and our community.

1
Identity Check

Government-Issued ID Upload

Securely upload a clear photo of your valid passport, driver's license, or national ID. Our encrypted system automatically extracts and securely stores only the essential validation data.

2
Face Match

Live Selfie Verification

Take a quick, real-time selfie following simple on-screen prompts. Our AI compares your face with your ID photo to confirm you're a real person matching your identity.

3
Contact Confirm

Phone & Email Validation

Enter a one-time verification code sent to your registered phone number and email. This final step ensures account ownership and adds an extra layer of security.

4
Approval

Review & Blue Badge

Our security team and AI review your submission within 24 hours. Once approved, you'll receive a verified blue badge on your profile, signaling trust to other members.

Why Verification Matters

A safer community means more genuine connections for everyone.

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Maximum Safety

Drastically reduces fake accounts, catfishing, and scams. You can trust who you're talking to.

Priority Visibility

Verified profiles get 3x more visibility in search results and match suggestions.

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Unlocked Features

Access video dating, unlimited messaging, and advanced compatibility insights.

Frequently Asked Questions

Everything you need to know about getting verified.

How long does verification take? +

Most profiles are verified within 2-12 hours. In high-volume periods, it may take up to 24 hours. You'll receive an email notification as soon as your status changes.

Is my personal data safe? +

Absolutely. We use AES-256 encryption and never store your full ID document. Only cryptographic verification tokens are kept. Your documents are automatically deleted after approval.

What if I don't have a government ID? +

We currently require a valid government-issued photo ID for security reasons. Contact our support team if you have special circumstances or alternative documentation.

Can I skip verification? +

You can browse and create a profile without verifying, but messaging, video calls, and appearing in premium search results require verification to maintain community safety.

Why was my verification rejected? +

Common reasons include blurry photos, mismatched names, or expired IDs. You'll receive a detailed email explaining the issue and instructions to resubmit. Support is available to help.

Need Help Getting Verified?

Our safety team is here to assist you with any technical issues or questions.

💬 Contact Support Team