Send us a message

We typically respond within 24 hours. For urgent inquiries, please call us directly.

πŸ“

Headquarters

123 Commerce Blvd, Suite 400
New York, NY 10001

πŸ“ž

Phone Support

+1 (800) 555-0198
Free for US & Canada

βœ‰οΈ

Email Addresses

General: support@luxemart.com
Orders: orders@luxemart.com

Business Hours

Monday – Friday9:00 AM – 6:00 PM EST
Saturday10:00 AM – 4:00 PM EST
Sunday & HolidaysClosed

Our Location

πŸ—ΊοΈ Interactive Map Integration

Frequently Asked Questions

How long does standard shipping take? +
Standard shipping typically takes 3–5 business days within the continental US. Express shipping options are available at checkout for 1–2 day delivery.
What is your return & exchange policy? +
We offer a 30-day hassle-free return policy. Items must be unused, in original packaging, and accompanied by proof of purchase. Refunds are processed within 5 business days.
How can I track my order? +
Once your order ships, you'll receive a confirmation email with a tracking number. You can also view real-time status by logging into your account under 'Order History'.
Do you offer international shipping? +
Yes, we ship to over 50 countries. International rates and delivery times vary by destination. Customs fees and taxes are the responsibility of the recipient.