Data Collection & Usage Principles
We collect only essential information required to deliver personalized pet care plans. Data is never sold to third parties. User profiles are encrypted, and pet health records are stored with HIPAA-aligned security protocols. Access is restricted to authorized care coordinators and veterinary partners.
Information Sharing with Partners
When sharing data with veterinary clinics, groomers, or boarding facilities, explicit consent is required. Shared information is limited to health records, dietary restrictions, and behavioral notes. All partner integrations comply with strict data minimization and retention policies.
User Rights & Data Deletion
Users retain full ownership of their pet's data. You may request export, modification, or permanent deletion at any time via the account dashboard or by contacting our compliance team. Requests are processed within 14 business days.
Community Knowledge Aggregation
Anonymized insights from care logs and community forums are used to improve guideline accuracy. No personally identifiable information (PII) or specific pet identifiers are included in aggregated research datasets.