For urgent cases, we offer same-day or next-day slots whenever possible. Select "Urgent Care" as your visit type to see real-time availability.
Is online video consultation available?
Yes! During checkout, you can choose between an in-clinic visit or a secure video consultation. Telehealth is available for non-emergency follow-ups and behavioral concerns.
What should I bring to the appointment?
Please bring your pet's vaccination records, current medications, and any relevant lab results. For first-time visits, bring your pet's ID tags and a leash/carrier if applicable.
Can I reschedule or cancel?
Absolutely. You can reschedule or cancel up to 24 hours before your appointment free of charge through your booking confirmation link or by calling our support line.