How can we help you?

Explore our guides, FAQs, and resources to successfully launch and manage your crowdfunding campaign.

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Getting Started

Account setup & verification

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Create Campaign

Launch your first project

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Funds & Payouts

Understand fees & transfers

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Contact Support

Chat with our team

Browse by Category

Find exactly what you need organized by topic.

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Account & Profile

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Creating Campaigns

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For Backers

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Payments & Fees

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Marketing & Growth

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Troubleshooting

Frequently Asked Questions

Quick answers to common questions.

Starting a campaign on RaiseIt is completely free. We only charge a small platform fee (5%) if your campaign reaches its funding goal. There are no hidden costs or upfront charges.
Funds are transferred to your connected bank account within 5-7 business days after your campaign successfully ends and meets the funding goal. You'll receive an email notification with the transfer details.
RaiseIt uses an all-or-nothing model. If your campaign doesn't reach its funding goal by the deadline, no money is collected from backers, and you don't owe any fees. You can choose to relaunch with adjustments.
Yes! You can update your campaign story, add new rewards, and post updates at any time. However, you cannot change the funding goal or campaign duration after launch for fairness to backers.
Verification is required for all creators to ensure platform security. You'll need to provide a government-issued ID and proof of address. The process takes about 24 hours and is handled securely by our partners.

Still have questions?

Our support team is here to help you succeed. Reach out and we'll respond within 24 hours.

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