Privacy Policy

1. Information We Collect #

We collect information to provide, improve, and secure our services. This includes:

• Account Information: Name, email, company name, and billing details when you create an account or subscribe.
• Usage Data: Platform interactions, configuration settings, crawl rule deployments, and feature usage metrics.
• Technical Data: IP addresses, browser type, device information, and log files generated during your session.
• Communication Data: Support tickets, feedback, and correspondence with our team.

2. How We Use Your Information #

We process your data for the following purposes:

• Operating, maintaining, and improving the Robots.txt platform and AI models
• Processing payments, managing subscriptions, and preventing fraud
• Personalizing your experience and delivering relevant product updates
• Responding to support requests and providing customer service
• Complying with legal obligations and enforcing our Terms of Service

3. Data Sharing & Third Parties #

We do not sell your personal information. We may share data only with:

• Service Providers: Cloud hosting (AWS, Cloudflare), payment processors (Stripe), and analytics tools that assist in delivering our platform.
• Legal Requirements: When required by law, subpoena, or to protect the rights and safety of our users and company.
• Business Transfers: In the event of a merger, acquisition, or asset sale, with appropriate notice and data protection commitments.

4. Cookies & Tracking Technologies #

We use cookies and similar technologies to:

• Maintain session state and secure your authentication
• Analyze platform performance and user behavior
• Remember your preferences and dashboard settings

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

5. Data Security #

We implement industry-standard security measures including:

• AES-256 encryption for data at rest and TLS 1.3 for data in transit
• Regular security audits, penetration testing, and SOC 2 Type II compliance
• Role-based access control, multi-factor authentication, and audit logging

While we strive to protect your data, no internet-based service is 100% secure. You are responsible for safeguarding your account credentials.

6. Your Rights & Choices #

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Port your data to another service in a machine-readable format
• Opt out of non-essential data processing and marketing communications
• Lodge a complaint with a relevant data protection authority

To exercise these rights, contact us at privacy@robots.txt. We will respond within 30 days.

7. Children's Privacy #

Robots.txt is designed for business and developer use. We do not knowingly collect data from individuals under 16. If you believe a minor has provided personal information, please contact us immediately for removal.

8. Updates to This Policy #

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email or platform notification. The "Last Updated" date at the top indicates the most recent revision.

9. Contact Us #