Cookie Policy
StapleCraft Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Cookie Policy explains what cookies are, how we use them on our website ("Site"), the types of cookies we deploy, and how you can manage or disable them.
This policy works alongside our Privacy Policy and governs the use of cookies and similar tracking technologies when you access or use our services, including our e-commerce platform, quotation portal, and customer support tools.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, remember your preferences, and provide information to website owners about how visitors interact with the site. We also use other similar technologies such as web beacons, pixels, and local storage where appropriate.
2. How We Use Cookies
We use cookies to:
- Ensure our website functions securely and efficiently
- Remember your login sessions and shopping cart contents
- Analyze website traffic and user behavior to improve our services
- Personalize your experience and display relevant product recommendations
- Deliver and measure the effectiveness of our marketing communications
3. Types of Cookies We Use
The cookies we deploy fall into the following categories:
4. Third-Party Cookies
Some cookies are placed by third-party service providers whose services we use. We do not control these cookies. Third parties may include:
- Analytics Providers: Google Analytics, Hotjar (for usage statistics)
- Payment Processors: Stripe, PayPal (for secure checkout)
- Marketing Platforms: Meta (Facebook), LinkedIn, Google Ads (for retargeting)
- Customer Support: Intercom, Zendesk (for chat and ticket tracking)
For more information on how these providers use your data, please visit their respective privacy and cookie policies.
5. How to Manage Your Cookie Preferences
You have the right to accept or decline non-essential cookies at any time:
- Cookie Banner: When you first visit our Site, a consent banner will appear allowing you to manage preferences.
- Cookie Settings: You can adjust your choices at any time by clicking "Cookie Settings" in the website footer.
- Browser Settings: Most web browsers allow you to control cookies through their settings menu. You can block, delete, or allow cookies. Note that disabling strictly necessary cookies may affect site functionality.
For browser-specific instructions, visit: aboutcookies.org or allaboutcookies.org.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you via a prominent notice on our Site or through direct communication. Your continued use of our website after updates constitutes acceptance of the revised policy.
7. Contact Us
Questions About Cookies?
If you have any questions, concerns, or requests regarding our use of cookies, please contact our Data Protection team:
Email: privacy@staplecraftpro.com
Mail: StapleCraft Pro, 1250 Industrial Parkway, Suite 400, Charlotte, NC 28262, USA
Phone: +1 (800) 555-STAPLE (Mon–Fri, 8AM–6PM EST)