Privacy Policy

01 Introduction

Thank you for visiting the digital properties of That Is A Q ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@thatisaq.com.

This Privacy Policy applies to all information collected through our website, services, and any related sales, marketing, or events.

02 Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and may include:

• Contact Data: Name, mailing address, email address, and phone number.
• Professional Data: Job title, company name, and role relevant to business inquiries.
• Payment Data: Data necessary to process your payment if you purchase services, including name, billing address, and payment card details (processed securely via third-party providers).
• Communications: Records of your correspondence with us, including emails and project briefs.

Automatically Collected Information

We may also automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.

03 How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including to:

• Fulfill and Manage Orders: Process transactions, deliver services, and communicate order confirmations and updates.
• Respond to Inquiries: Answer questions, provide customer support, and address concerns.
• Send Administrative Information: Notify you about changes to our terms or privacy policies.
• Improve Our Services: Analyze usage trends to enhance user experience and functionality.
• Marketing & Communications: With your consent, send newsletters, promotional materials, and updates about new services.

04 Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We may share data with third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting, analytics, payment processing).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

05 Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

06 Your Rights and Choices

Depending on your location (e.g., residents of the EU, UK, or California), you may have additional rights regarding your personal information, such as:

• Access & Portability: Request copies of your personal data.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at privacy@thatisaq.com. We will respond to your request within the timeframe required by applicable law.

07 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use essential cookies for website functionality and analytics cookies to understand how visitors interact with our site. We may also use third-party services like Google Analytics, which collect anonymous usage data.

08 Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

09 Contact Us

If you have questions or comments about this Policy, you may contact us at the email address or postal address listed below.