How can we help you?

Search our knowledge base or browse categories below for instant answers.

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Account & Access

Login, registration, password resets, and profile settings.

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Billing & Subscriptions

Plans, invoices, payment methods, and cancellation requests.

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Content & Reporting

Report inaccuracies, request corrections, or submit tips.

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App & Technical Issues

Troubleshooting for mobile apps, desktop, and browser problems.

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Advertisers & Partners

Ad placements, campaign management, and partnership inquiries.

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Privacy & Security

Data requests, privacy settings, and account security guides.

Frequently Asked Questions

How do I cancel or pause my subscription?
Navigate to Account Settings > Subscriptions > Manage Plan. You can pause for up to 3 months or cancel immediately. No hidden fees apply, and you'll retain access until the end of your billing cycle.
I'm having trouble logging in. What should I do?
Click "Forgot Password" on the login page to reset via email. If you're still locked out, clear your browser cache or try an incognito window. Contact our support team if the issue persists.
How can I report inaccurate news content?
Use our "Report Correction" button located at the bottom of any article. Our editorial team reviews all reports within 24 hours. Verified corrections are published with timestamps.
Do you offer student or senior discounts?
Yes! We offer a 40% discount for verified students and a 25% discount for seniors (65+). Apply during checkout or contact support to apply your eligible discount to an existing plan.
Where can I find my payment receipts?
All invoices and receipts are available in your Account Dashboard under "Billing History". You can download them as PDFs for tax or expense reporting purposes.
How do I contact a human representative?
Our support team is available via the contact form below, email at support@dailypulse.com, or live chat (visible when online). We aim to respond within 2-4 business hours.

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Support Information

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Email Support support@dailypulse.com
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Phone Support +1 (800) 555-0198
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Support Hours Mon-Fri: 8AM - 8PM EST
Sat-Sun: 10AM - 6PM EST
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Live Chat Available during business hours. Click the chat bubble in the bottom-right corner.
Support Team Online