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Frequently Asked Questions
How do I reset my dashboard password?
Go to Settings > Security and click "Reset Password". You will receive an email with a secure link to set a new password. If you don't receive the email, check your spam folder or contact support.
What is the ROI timeline for solar installations?
On average, commercial solar installations break even within 5-7 years depending on location, incentives, and energy usage. Our Carbon Analytics tool can provide a customized ROI projection based on your specific facility data.
How can I export my sustainability reports?
Navigate to Carbon Analytics > Reports. Select the date range and metrics you need, then click "Export". You can export to PDF, CSV, or integrate directly with your ESG reporting tools via our API.
What government incentives are available?
Incentives vary by region. Our Green Consulting team provides a free incentive analysis during your initial audit. Common incentives include tax credits, feed-in tariffs, and accelerated depreciation schedules.
Still need help?
Our sustainability experts are available to assist you with technical issues, strategic advice, or account management.