Third-Party Cookies Policy
Last Updated: October 24, 2024At VoyageLux Travel & Hospitality, transparency is foundational to how we operate. This document specifically outlines our use of third-party cookies and similar tracking technologies across our website, booking platforms, and associated digital services. By using our services, you acknowledge that third-party cookies may be placed on your device as described below.
1. What Are Third-Party Cookies?
Third-party cookies are small data files placed on your device by domains other than voyagelux.com. Unlike first-party cookies (which we set to maintain your session or preferences), third-party cookies are deployed by external partners to deliver specific functionality, analytics, advertising, or security features on our behalf.
2. How We Use Third-Party Cookies
We carefully select third-party providers to enhance your travel planning and booking experience. These cookies serve the following operational and experiential purposes:
| Service Category | Purpose | Common Providers |
|---|---|---|
| Analytics & Performance | Track site usage, optimize booking flows, and improve content delivery. | Google Analytics, Hotjar, Mixpanel |
| Advertising & Retargeting | Display relevant travel offers and destination inspiration across the web. | Meta Ads, Google Ads, The Trade Desk |
| Booking & Payments | Process secure transactions, manage reservations, and verify hotel/flight availability. | Stripe, PayPal, Amadeus, Sabre |
| Customer Support | Maintain live chat history, resolve tickets, and provide faster assistance. | Intercom, Zendesk, Freshdesk |
| Maps & Location | Render interactive destination maps, routing, and local amenity data. | Google Maps, Mapbox, OpenStreetMap |
| Security & Fraud Prevention | Verify human interaction, protect accounts, and prevent unauthorized access. | Cloudflare, reCAPTCHA, Botify |
3. Data Shared with Third Parties
When third-party cookies are active, limited data may be transmitted to those providers. This typically includes:
- Anonymous usage metrics (pages viewed, session duration, referral source)
- Device and browser information (OS, screen resolution, language preferences)
- Approximate location (city/region level, unless explicitly consented for navigation)
- Transaction identifiers (for booking confirmation purposes; full payment details are never shared)
Important: We do not sell your personal data. Third parties receive only what is strictly necessary to deliver the requested service or advertising function. All partners are bound by strict data processing agreements compliant with GDPR, CCPA, and other applicable privacy frameworks.
4. Managing & Controlling Third-Party Cookies
You retain full control over third-party cookies. You may manage preferences using the following methods:
- Browser Settings: Disable third-party cookies via your browser’s privacy/security settings (Chrome, Firefox, Safari, Edge, etc.).
- Cookie Preference Center: Use our on-site consent banner to accept, reject, or customize tracking categories at any time.
- Direct Opt-Outs:
- Google Analytics: Opt-Out Tool
- Meta Ads: Manage Ad Preferences
- Advertising Coalition: Your Online Choices
- Global Privacy Control (GPC): Learn More
Disabling third-party cookies may affect certain features (e.g., interactive maps, personalized recommendations, or seamless checkout flows), but will not prevent core site functionality.
5. Updates to This Policy
We may revise this Third-Party Cookies Policy to reflect changes in technology, legislation, or our service partnerships. Material changes will be communicated via our website and, where required by law, through direct email notification. We encourage you to review this page periodically.
6. Contact Us
If you have questions about our use of third-party cookies, wish to exercise your data rights, or need assistance managing your preferences, please contact our Data Protection Officer:
- Email: privacy@voyagelux.com
- Mail: VoyageLux Travel & Hospitality, 123 Travel Blvd, New York, NY 10001, USA
- Phone: +1 (888) 555-8747
- Hours: Monday–Saturday, 9:00 AM – 8:00 PM EST
Thank you for trusting VoyageLux with your travel journeys. We are dedicated to protecting your privacy while delivering exceptional, seamless hospitality experiences worldwide.