Acceptance of Terms & Conditions
Please review our service agreement carefully before proceeding to project kickoff.
1. Scope of Services
WebCraft Studios ("The Agency") agrees to provide web design, development, and optimization services as detailed in the attached Project Brief and SOW (Statement of Work). Any changes to scope must be documented via a formal Change Order signed by both parties.
2. Payment Terms
Payment shall be made according to the agreed milestone schedule:
- 50% Deposit: Due upon signing and before project commencement.
- 25% Midpoint: Due upon completion of design/prototype approval.
- 25% Final: Due prior to final deployment and source code handoff.
All payments are non-refundable once work has commenced. Invoices are payable within 14 days of receipt unless otherwise specified.
3. Intellectual Property & Licensing
Upon final payment, WebCraft Studios grants the Client full ownership of the custom-designed website, including source code, assets, and content. The Agency retains the right to display the project in its portfolio and marketing materials unless a NDA or exclusive rights agreement is signed separately.
4. Client Responsibilities
To ensure timely delivery, the Client agrees to:
- Provide all necessary content, branding assets, and access credentials within 5 business days of request.
- Review and provide feedback on deliverables within 48 hours during active project phases.
- Designate a single point of contact for approvals and communication.
5. Data Privacy & Security
WebCraft Studios complies with GDPR, CCPA, and applicable data protection regulations. We do not store sensitive client data beyond what is necessary for project delivery. All communications and file transfers are encrypted. Clients retain full ownership of their data and may request complete deletion at any time.
6. Limitation of Liability & Warranties
WebCraft Studios warrants that all work will be performed professionally and in accordance with industry standards. The Agency's liability shall not exceed the total project fee paid by the Client. We are not liable for third-party service outages, hosting failures, or damages resulting from unauthorized modifications to the delivered website.
7. Termination & Cancellation
Either party may terminate this agreement with 14 days written notice. The Client will be billed for all completed work and non-cancelable expenses up to the termination date. The Agency will deliver all completed assets and transfer access credentials upon final settlement.
8. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes shall be resolved through mediation before pursuing legal action.