Payment Terms & Conditions

1 Pricing & Project Quotes

All project pricing provided by WebCraft Studios is based on the scope of work, complexity, and timeline agreed upon in the project proposal. Prices are fixed upon project kickoff and are not subject to change unless additional features or revisions fall outside the originally approved scope.

Quotes are valid for 30 days from the date of issuance. If payment or project initiation does not occur within this period, pricing may be subject to review.

2 Accepted Payment Methods

WebCraft Studios accepts the following payment methods for all invoices and project fees:

• Credit/Debit Cards (Visa, Mastercard, Amex)
• Bank Wire Transfers (ACH/SEPA)
• PayPal & Business Accounts
• Cryptocurrency (upon prior arrangement)

All payments must be made in USD unless otherwise specified in the contract. International transactions may be subject to bank fees or currency conversion rates.

3 Deposit & Milestone Payments

Standard project payments follow a milestone structure to ensure smooth collaboration and progress:

• Initial Deposit: 50% of the total project fee is due upon project kickoff.
• Mid-Project Milestone: 25% due upon approval of design/prototype phase.
• Final Payment: Remaining 25% due prior to project launch and delivery of source files.

4 Invoicing & Due Dates

Invoices are generated and sent electronically via email upon milestone completion. Payment terms are Net 15 from the date of invoice issuance, unless a custom payment plan is agreed upon in writing.

Each invoice includes a secure payment link, project reference number, and detailed breakdown of charges. Clients are responsible for verifying invoice details and submitting payment within the specified timeframe.

5 Late Payment Policy

Timely payment ensures uninterrupted service and project progress. Invoices unpaid after the due date will be subject to the following:

• Days 1–15 Past Due: Automated payment reminder sent.
• Days 16–30 Past Due: A 1.5% monthly late fee (18% APR) will be applied to the outstanding balance.
• Days 31+ Past Due: Project work will be paused until payment is received. Persistent non-payment may result in contract termination and escalation to collections.

Work suspension does not waive payment obligations. All completed work and intellectual property transferred thus far remains the client's responsibility to settle.

6 Refund & Cancellation Policy

Due to the bespoke nature of web development services, refunds are processed according to the project stage at cancellation:

• Before Kickoff: 100% refund of deposit.
• During Discovery/Design: 50% refund of deposit; balance covers strategy and conceptual work.
• During Development: No refunds; all completed work will be delivered upon settlement of outstanding invoices.
• After Launch: Refunds are not applicable. Post-launch support and maintenance terms apply per service agreement.

Cancellation must be submitted in writing. Both parties agree to settle all work completed up to the cancellation date.

7 Taxes & Additional Fees

All quoted prices are exclusive of applicable sales tax, VAT, GST, or regional digital service taxes. Clients are responsible for any applicable taxes based on their jurisdiction. If tax collection is required by law, it will be clearly itemized on the invoice.

Third-party costs (hosting, domain registration, premium plugins, stock assets, API licenses) are billed at cost and excluded from design/development fees unless otherwise stated.

8 Billing Inquiries & Contact

For payment confirmation, invoice disputes, or billing questions, please contact our finance team directly. We aim to resolve all inquiries within 24 business hours.