Frequently Asked Questions

Everything you need to know about working with WebCraft Studios. Can't find what you're looking for? Reach out to our team.

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General & Process

We specialize in business and corporate websites, high-converting landing pages, e-commerce platforms, SaaS product sites, and portfolio websites. Every project is custom-built to align with your brand identity and business objectives.
Timelines vary based on complexity. A standard corporate website typically takes 4-6 weeks, while complex e-commerce or custom web applications may take 8-12 weeks. We provide a detailed project timeline during the discovery phase so you know exactly what to expect.
We work with businesses of all sizes! Startups, SMEs, and enterprise-level organizations all benefit from our scalable approach. We tailor our packages and processes to match your budget, timeline, and growth stage.

Pricing & Payment

Our projects start at $1,499 for starter packages and scale based on features, design complexity, and functionality. We believe in transparent pricing with no hidden fees. Contact us for a detailed quote tailored to your specific requirements.
We typically work on a 50% deposit upfront and 50% upon completion structure. For larger projects, we can arrange milestone-based payments aligned with design approval, development completion, and final launch. We accept bank transfers, credit cards, and major payment processors.
The only mandatory ongoing costs are domain registration and web hosting, which you can manage yourself or through our maintenance plans. We offer optional monthly care plans that include updates, backups, security monitoring, and minor content changes.

Design & Content

Ideally, yes! We work best when clients provide copy, branding assets, and images. However, if you need help, we offer professional copywriting and stock photography licensing as add-on services. We can also source and edit high-quality visuals that match your industry.
Absolutely. Our process includes a design & prototype phase where we create high-fidelity mockups and interactive previews. You'll have multiple rounds of feedback to ensure the design perfectly aligns with your vision before a single line of code is written.
Yes, 100%. Every website we build uses a mobile-first responsive approach. We rigorously test across all major devices, browsers, and screen sizes to ensure a flawless user experience whether visitors are on a smartphone, tablet, or desktop.

Technical & SEO

We can assist with domain registration and recommend enterprise-grade hosting providers optimized for speed and security. Alternatively, we can deploy your site to your existing hosting environment. Either way, we handle the technical setup and configuration.
Yes. We implement technical SEO best practices including clean URL structures, meta tags, schema markup, fast load times, XML sitemaps, and proper heading hierarchy. We also set up Google Analytics and Search Console to help you track performance post-launch.
If you request it, we build your site on a user-friendly CMS (like WordPress or a custom headless setup) with intuitive editing tools. We also provide a custom training session and documentation so your team can confidently manage content updates.

Support & Maintenance

We monitor the site for 14 days post-launch to catch and fix any minor issues. All packages include a support period (30 to 90 days depending on your plan) where you can request bug fixes and small adjustments at no extra cost.
Yes! Our Care Plans cover security updates, plugin/theme updates, daily backups, performance monitoring, uptime checks, and up to 2 hours of monthly content changes. They're designed to keep your site secure, fast, and up-to-date without requiring IT resources.
Clients can reach us via email, Slack, or our client portal. Critical issues (like site downtime) receive priority response within 2 hours during business days. We maintain transparent communication and provide regular progress updates throughout every engagement.

Still have questions?

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