Ongoing Support

Keep Your Website Secure, Fast & Always Updated

Don't let outdated code, security vulnerabilities, or broken plugins cost you customers. Our proactive maintenance plans keep your digital asset running flawlessly.

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Why Continuous Maintenance Matters

Launching a website is just the beginning. Software evolves, security threats emerge, and user expectations shift. Without regular updates and monitoring, even the best-built sites can degrade in performance, security, and search rankings.

Our maintenance service acts as your dedicated technical team, handling everything from security patches to performance tuning, so you can focus on growing your business.

99.9%Uptime Guarantee

<2hrResponse Time

WeeklyBackup & Reports

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What's Included in Every Plan

Comprehensive care tailored to keep your website optimized, secure, and ready for growth.

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Security Monitoring

24/7 malware scanning, firewall management, SSL enforcement, and immediate threat neutralization.

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Core & Plugin Updates

Safe, tested updates to CMS, themes, and plugins with rollback capabilities to prevent downtime.

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Automated Backups

Daily off-site backups with one-click restoration. Your data is protected against hardware failure or human error.

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Performance Optimization

Caching configuration, image optimization, database cleanup, and CDN management for lightning-fast load times.

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Analytics & Reporting

Monthly performance reports covering uptime, speed scores, security events, and SEO health checks.

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Content & Bug Fixes

Minor text/image updates, form fixes, link corrections, and cross-browser compatibility adjustments.

Maintenance Plans

Transparent monthly pricing. Cancel anytime. No hidden fees.

Essential

$99/mo

For small business sites & portfolios

✓ Weekly Security Scans
✓ Monthly Backups
✓ Core & Plugin Updates
✓ Uptime Monitoring
✓ Email Support (48hr)

Choose Essential

Professional

$199/mo

For growing companies & e-commerce

✓ Daily Security Scans & Firewall
✓ Daily Off-site Backups
✓ Priority Updates & Testing
✓ Performance Optimization
✓ 2hrs Content Updates/mo
✓ Phone & Chat Support

Choose Professional

Enterprise

Custom

For complex platforms & agencies

✓ Real-time Threat Protection
✓ Hourly Incremental Backups
✓ Dedicated Account Manager
✓ Custom Integrations & Dev
✓ Unlimited Minor Revisions
✓ 1hr Emergency Response SLA

Contact Sales

Frequently Asked Questions

Everything you need to know about our maintenance service.

For Professional plans, we guarantee a response within 2 hours during business days. Enterprise clients receive priority support with a 1-hour emergency response SLA, including weekends for critical downtime issues.

Yes. All plans are month-to-month with no long-term contracts. You can upgrade, downgrade, or cancel anytime through your client portal or by contacting support.

Maintenance plans cover minor updates (text, images, links, bug fixes). Major redesigns, new feature development, or large-scale content migrations are billed separately as custom projects, but you'll receive a discounted rate as a maintenance client.

We never update live sites without testing. All updates are applied to a staging environment first. If an issue occurs, we use our daily backups to restore your site instantly and investigate the conflict before reapplying the patch.

Absolutely. We maintain WordPress, Shopify, Webflow, React, and custom-built platforms. We'll audit your current setup and tailor our maintenance approach to your stack.

Stop Worrying About Your Website.

Join 200+ businesses that trust WebCraft Studios to keep their digital presence secure, fast, and always up to date.

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