Fees & Payment

💰 Fee Structure

Transparent Pricing Breakdown

We believe in clear, upfront pricing with no hidden charges. Here's exactly what you pay for and when.

Service Component	Base Fee	Additional Costs	Billing Frequency	Notes
Site Setup & Onboarding	$0 - $149	Complex migrations: $50/site	One-time	Waived on Annual Plans
Core Maintenance	Included in plan	None	Monthly/Annual	Covers updates, backups, monitoring
Performance Optimization	Included (Pro+)	Custom caching/server config: $25/hr	As needed	Priority for Pro/Enterprise
Security Remediation	Included	Major breach cleanup: $75/hr	Per incident	Prevention is free; severe incidents billed separately
Content & SEO Support	$50 - $150/mo	Custom graphics/copy: $25+	Monthly add-on	Optional

💳 Payment Methods

How We Accept Payments

We support multiple secure payment options to make billing convenient for businesses worldwide.

💳

Credit & Debit Cards

Visa, MasterCard, Amex, and Discover processed securely via Stripe.

🏦

Bank Transfer (ACH)

Direct bank withdrawals with lower processing fees. Available for all plans.

📄

Net-30 Invoicing

Extended payment terms available for Enterprise clients & agencies.

🌍

International Wire

Multi-currency support with competitive exchange rates and clear FX policies.

📅 Billing & Invoicing

Billing Cycle Guidelines

We streamline invoicing so you never miss a payment or pay for what you don't use.

Monthly Billing

Invoices are generated on the 1st of each month and charged automatically to your saved payment method on file.

Next invoice: 1st of next month

Annual Billing

Pay upfront for 12 months and save 20%. Billed on the anniversary of your signup date.

Save up to $480/year

Proration & Changes

Upgrading mid-cycle? We prorate the difference. Downgrades take effect at the next billing cycle start.

Fair, calculated automatically

↩️ Refunds & Cancellations

Our Money-Back & Cancellation Policy

We're confident in our service. If it's not the right fit, we make exits clean and fair.

🛡️ Refund Guarantee

Full refunds available within the first 14 days of your subscription if you're unsatisfied with our service quality.

Pro-rated refunds for partial months after day 14
Annual plans: 14-day full refund, or remaining months credited
One-time setup/migration fees are non-refundable after service delivery
Refund processing: 5-10 business days to original payment method

🚪 Cancellation Process

No contracts. No penalties. Cancel anytime through your client portal or by emailing billing@wpadmin.com.

Effective immediately or at cycle end (your choice)
Final invoice reflects usage up to cancellation date
Data retention: 30 days post-cancellation for recovery
Export all reports & backups before final termination

❓ Payment FAQ

Frequently Asked Questions

Quick answers to common billing, payment, and plan questions.

Can I change my payment method at any time?

Yes. Log into your Client Portal under Billing > Payment Methods to add, remove, or set a new default payment source instantly. Changes apply to your next scheduled invoice.

What happens if my payment fails?

We'll retry the transaction twice over 7 days. You'll receive email reminders before each attempt. If all attempts fail, services remain active for 14 days while we resolve the issue. No grace-period fees are charged.

Do you charge taxes?

Sales tax is automatically calculated based on your billing address where required by law. VAT/GST applies for EU and international clients. A valid tax ID can be provided to exempt eligible businesses.

Can I get a custom invoice for my accounting software?

Absolutely. All invoices are downloadable in PDF and CSV formats. We also support QuickBooks, Xero, and NetSuite integrations for automatic sync. Contact support to set up custom invoice formatting.

How do I add or remove sites from my plan?

Visit your dashboard and click "Manage Sites". Additions take effect immediately with prorated billing. Removals reduce your site count for the next cycle, and you'll receive a credit adjustment if applicable.

Fees & Payment Policies