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General Information

What is Aevum News and how does it differ from other news outlets?

Aevum News is a digital-first journalism platform dedicated to delivering verified, unbiased, and deeply contextualized news coverage from over 120 countries. Unlike traditional outlets that prioritize speed over accuracy, we maintain a rigorous multi-layer editorial review process before publishing.

Our name reflects our mission: to provide news that stands the test of time, prioritizing truth, context, and long-term understanding over sensationalism.

How frequently is content updated?

Our global newsroom operates 24/7. Breaking news is published in real-time, while in-depth analysis, investigative reports, and long-form features are published on a daily and weekly schedule. You can also subscribe to our Morning Brief and Evening Digest newsletters for curated summaries.

Subscriptions & Access

What subscription plans do you offer?
  • Free Tier: Access to breaking news, basic articles, and limited newsletter archives.
  • Plus ($4.99/mo): Unlimited articles, ad-free experience, exclusive analysis, and early access to reports.
  • Premium ($9.99/mo): All Plus features + live briefings, data journalism dashboards, and offline reading.
  • Institutional: Custom licensing for universities, media organizations, and enterprises.
Can I cancel my subscription anytime?

Yes. All Aevum News subscriptions are month-to-month with no long-term contracts. You can cancel instantly from your account dashboard. Your access will remain active until the end of your current billing cycle. We do not charge cancellation fees.

Do you offer a free trial?

We offer a 14-day free trial for both Plus and Premium plans. No credit card is required to start. If you don't cancel within the trial period, you'll be billed at the standard monthly rate.

Editorial Standards & Accuracy

How does Aevum News ensure factual accuracy?

Every article undergoes a three-step verification process:

  • Source Cross-Referencing: Minimum two independent verified sources per claim.
  • Editorial Review: Senior editors and subject-matter experts review context, tone, and framing.
  • Fact-Check Team: A dedicated department verifies data, quotes, and statistics before publication.
We maintain a public corrections log and issue transparent amendments when errors are identified.

What is your editorial independence policy?

Aevum News is independently operated with a strict firewall between editorial and commercial departments. Our board has no voting rights over editorial content. We disclose all partnerships, sponsored content, and data sponsorships clearly. Our full editorial standards are published in our Editorial Code of Conduct.

Account & Technical Support

I forgot my password. How do I reset it?

Click "Sign In" on the top right, then select "Forgot Password?". Enter your registered email, and we'll send a secure reset link valid for 24 hours. If you don't receive it, check your spam folder or contact support@aevum.news.

Can I change my email address or billing method?

Yes. Log into your account dashboard, navigate to Settings → Profile to update your email, and Settings → Billing to modify payment methods or update shipping details for physical media orders. Changes are saved instantly.

Why isn't content loading properly on my device?

Troubleshooting steps:

  • Clear your browser cache and cookies.
  • Disable ad-blockers or privacy extensions temporarily.
  • Ensure JavaScript is enabled.
  • Try a different browser (Chrome, Firefox, Safari, Edge are fully supported).
If issues persist, contact our technical support team with your browser version and device model.

Privacy & Data

How does Aevum News use my personal data?

We collect only essential data to manage your account, process payments, and improve reading experience. We do not sell user data to third parties. Analytics are processed anonymously where possible. Full details are available in our Privacy Policy.

Do you comply with GDPR and CCPA?

Yes. Aevum News fully complies with GDPR, CCPA, and global data protection standards. You have the right to access, modify, export, or delete your data at any time via your dashboard or by contacting our DPO at privacy@aevum.news.

What is your cookie policy?

We use essential cookies for authentication and security, and optional analytics cookies to improve site performance. Marketing cookies are disabled by default. You can manage preferences anytime via the "Cookie Settings" link in the footer.

Still have questions?

Our support team is available Monday–Friday, 9 AM–6 PM EST. Average response time is under 4 hours.

Contact Support →