Track your orders, check warranty status, and file claims — all in one place.
Enter your order number to see real-time shipping status.
Placed on Jan 15, 2024 — Estimated delivery: Jan 22, 2024
Qty: 1 · Chrome Vanadium Steel
Qty: 1 · Bluetooth Diagnostic
Qty: 1 · Universal Fit
A complete record of your past purchases.
Jan 15, 2024 · 3 items
Nov 02, 2023 · 1 item
Sep 18, 2023 · 2 items
Jun 30, 2023 · 1 item
Enter your order number or serial number to check warranty coverage.
All tool kits come with our lifetime warranty against manufacturing defects. We stand behind every tool we sell.
Submit a claim online and receive a response within 24 hours. Most replacements ship within 3 business days.
30-day money-back guarantee on all products. No questions asked, free return shipping included.
Detailed warranty terms for each product category we offer.
| Product Category | Warranty Period | Covered | Not Covered |
|---|---|---|---|
| Hand Tools Wrenches, sockets, pliers, screwdrivers |
Lifetime | Manufacturing defects, material failure | Normal wear, misuse, modifications |
| Power Tools Impact wrenches, drills, grinders |
3 Years | Motor, battery, electronic failures | Battery degradation, accessories |
| Diagnostic Equipment OBD2 scanners, code readers |
2 Years | Hardware defects, software bugs | Water damage, firmware abuse |
| Consumable Kits Oil kits, brake kits, filter sets |
90 Days | Incorrect parts, defective components | Opened packaging, expired products |
| Subscriptions Video Academy, Expert Chat |
Satisfaction | Refund within 14 days of purchase | Partial period refunds |
To maintain warranty coverage, keep your original receipt or order confirmation. Warranty claims require proof of purchase and the product serial number.
Modifications, unauthorized repairs, misuse beyond intended purpose, and damage from accidents or neglect will void your warranty coverage.
Our lifetime warranty on hand tools is transferable if you sell or give your tools to someone else. Register the transfer in your account.
Fill out the form below and our support team will review your claim within 24 hours.
Find answers to common questions about orders, shipping, and warranties.
Standard shipping takes 5-7 business days within the continental US. Express shipping (1-3 business days) is available for an additional fee. International orders typically arrive within 10-14 business days. You'll receive tracking information via email once your order ships.
You can modify or cancel your order within 2 hours of placement. After that, the order enters processing and can only be changed by contacting our support team directly. Once shipped, returns follow our 30-day return policy.
Standard shipping is $9.99 for orders under $100. Free standard shipping on all orders over $100. Express shipping is $19.99. Free express shipping on orders over $250.
Yes! We ship to over 40 countries worldwide. International shipping rates and delivery times vary by destination. Import duties and taxes are the responsibility of the buyer and are not included in the checkout price.
We offer a 30-day hassle-free return policy on all products. Items must be unused and in original packaging. Return shipping is free — we'll send you a prepaid label. Refunds are processed within 5 business days of receiving the return.
Log into your account, go to Order History, click "Return Item" on the order you want to return, follow the instructions, and print the prepaid shipping label. Alternatively, contact our support team and we'll handle everything for you.
Our lifetime warranty covers all manufacturing defects and material failures on hand tools. If a wrench cracks, a socket strips, or pliers break under normal use, we'll replace it free of charge — no questions asked. This does not cover normal wear and tear, misuse, or unauthorized modifications.
Switch to the Warranty tab above and fill out our online claim form. Include your order number, a description of the issue, and photos if possible. Our team reviews every claim within 24 hours and most replacements ship within 3 business days.
Yes! Our lifetime warranty on hand tools is transferable. If you sell or give your tools to someone else, they can register the transfer in your account and the warranty continues to apply to the new owner.
In most cases, no. For hand tools under our lifetime warranty, we'll ship a replacement first and only request the defective item if needed for quality review. For electronic products, we may require the return of the defective unit before shipping a replacement.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers. We also offer financing options through Affirm for orders over $200.
Log in to your account and navigate to "Account Settings." You can update your email, shipping addresses, payment methods, and notification preferences at any time.
Our support team is available to assist you with any questions about your orders or warranty claims.
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