📡 System Status

Real-time infrastructure health and performance metrics.

Compute / VPS Operational
Avg Response: 12ms | Regions: 50
Global CDN Operational
Edge Nodes: 312 | Cache Hit: 94.2%
Managed Databases Operational
Replication Lag: 0.02s | Backups: ✅
API Gateway Degraded
Rate Limiting Active | Retry-After: 15s

❓ Frequently Asked Questions

Quick answers to common infrastructure and billing queries.

Our auto-scaler monitors CPU, memory, and network throughput across your cluster. When thresholds are breached, it provisions new instances within your defined availability zones. Scaling down occurs during traffic lulls to optimize costs. You can configure custom rules via the dashboard or API.

Standard plans include daily snapshots retained for 7 days. Professional and Enterprise plans offer hourly backups with 30-day retention. You can also configure lifecycle policies to archive backups to Object Storage at a reduced rate.

Yes. We provide native migration tools compatible with major cloud providers. Our live sync feature replicates data in real-time while your primary workload runs. Once synced, you can perform a zero-downtime cutover via DNS or load balancer routing.

Bandwidth is calculated in GB per hour. Inbound traffic is free. Outbound traffic is billed at $0.08/GB for standard regions, with volume discounts applied automatically. Unused bandwidth does not roll over, but overage is never charged beyond your plan's soft limit without prior notice.

CloudNexus is certified under SOC 2 Type II, ISO 27001, and GDPR compliant. We also support HIPAA and PCI-DSS workloads with additional contractual agreements. All certificates are available in our compliance portal.

📜 Recent Updates

Product improvements, security patches, and infrastructure upgrades.

Dec 10, 2024
Feature Kubernetes Node Autoscaler v2
Rewritten scaling logic with predictive traffic modeling and GPU-aware provisioning.
Dec 07, 2024
Fix PostgreSQL Connection Pooling Reset
Resolved intermittent connection drops during high-concurrency writes in read-replica clusters.
Dec 03, 2024
Security TLS 1.3 Default Enforced
All edge endpoints now default to TLS 1.3. Legacy cipher suites have been deprecated across the CDN.
Nov 28, 2024
Feature Multi-Region Object Storage Sync
Cross-region replication now supports conflict resolution and custom propagation rules.

📚 Resources & Legal

Documentation, policies, and support channels.