📡 System Status
Real-time infrastructure health and performance metrics.
❓ Frequently Asked Questions
Quick answers to common infrastructure and billing queries.
Our auto-scaler monitors CPU, memory, and network throughput across your cluster. When thresholds are breached, it provisions new instances within your defined availability zones. Scaling down occurs during traffic lulls to optimize costs. You can configure custom rules via the dashboard or API.
Standard plans include daily snapshots retained for 7 days. Professional and Enterprise plans offer hourly backups with 30-day retention. You can also configure lifecycle policies to archive backups to Object Storage at a reduced rate.
Yes. We provide native migration tools compatible with major cloud providers. Our live sync feature replicates data in real-time while your primary workload runs. Once synced, you can perform a zero-downtime cutover via DNS or load balancer routing.
Bandwidth is calculated in GB per hour. Inbound traffic is free. Outbound traffic is billed at $0.08/GB for standard regions, with volume discounts applied automatically. Unused bandwidth does not roll over, but overage is never charged beyond your plan's soft limit without prior notice.
CloudNexus is certified under SOC 2 Type II, ISO 27001, and GDPR compliant. We also support HIPAA and PCI-DSS workloads with additional contractual agreements. All certificates are available in our compliance portal.
📜 Recent Updates
Product improvements, security patches, and infrastructure upgrades.
📚 Resources & Legal
Documentation, policies, and support channels.