14.1 Scope & Right to Modify
CloudNexus reserves the right, at its sole discretion, to modify, amend, update, or replace any portion of these Terms of Service (the "Terms") at any time. Such modifications may be necessitated by changes in applicable law, regulatory requirements, service architecture, pricing structures, security protocols, or business operations.
All amendments shall become part of the binding agreement between CloudNexus and the User upon the effective date specified in the amendment notice. It is the User's responsibility to periodically review these Terms for changes.
14.2 Classification of Changes
Amendments are categorized as either Material or Non-Material:
- Non-Material Changes: Include typographical corrections, clarifications, administrative updates, minor pricing adjustments within published tolerances, and technical documentation updates. These take effect upon publication.
- Material Changes: Include modifications to fee structures, service level guarantees, data processing rights, liability limitations, termination rights, or jurisdictional clauses. Material changes require a minimum 30-day notice period and provide opt-out rights as detailed in Section 14.5.
14.3 Notification Procedures
CloudNexus shall provide notice of amendments through one or more of the following channels:
- Email notification to the registered account administrator address
- Dashboard notification banner within the CloudNexus console
- Publication of revised Terms with highlighted changes and version history
- For enterprise accounts: Direct communication from the Customer Success team
For material changes, notice must be delivered no fewer than thirty (30) calendar days prior to the effective date. Failure to receive notification does not void the amendment, but Users are encouraged to ensure their contact information is current.
14.4 User Acceptance & Continued Use
Continued use of CloudNexus services, APIs, infrastructure, or management consoles following the effective date of an amendment constitutes irrevocable acceptance of the revised Terms. If a User does not agree with the amendments, they must cease all use of the services and submit a termination or opt-out request prior to the effective date.
Automated deployments, scheduled tasks, or active workloads running under the old terms will continue uninterrupted during the notice period. Users are responsible for updating configurations, compliance frameworks, and internal approvals accordingly.
14.5 Opt-Out Rights for Material Changes
Users may opt out of material amendments by submitting a formal request through the CloudNexus console or contacting legal@cloudnexus.com. Opt-out rights are available under the following conditions:
- The request is submitted before the effective date of the amendment
- The User initiates a service transition or account closure plan
- CloudNexus provides a compliant data export and migration window (minimum 45 days)
Opting out may result in service termination, data deletion according to our retention policy, and forfeiture of unused prepaid credits. Enterprise contracts may include separate opt-out provisions superseding this clause.
Submit an Amendment Objection / Opt-Out Request
Use the form below to formally register your objection to a specific amendment or initiate the opt-out process.
14.6 Historical Versions & Archive
CloudNexus maintains an immutable archive of all prior versions of these Terms. Historical documents are available for audit, compliance, and legal reference purposes. Access to archived versions requires account authentication and is provided read-only.
Requests for certified copies of historical Terms for regulatory or litigation purposes should be directed to legal@cloudnexus.com and will be processed within five (5) business days.
14.7 Governing Law & Dispute Resolution
All amendments and disputes arising from modifications to these Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Wilmington, Delaware.
Users acknowledge that they have had the opportunity to review all amendments prior to the effective date and that CloudNexus has provided commercially reasonable notice in accordance with applicable consumer protection and e-commerce regulations.