How can we help you?

Creating an account is quick and free. Visit our signup page, enter your email, choose a password, and verify your email address. You'll receive $200 in free credits to explore our platform. No credit card is required for the initial trial.

CloudNexus supports virtually any modern stack. Our platform runs:

• Node.js, Python, Ruby, Go, Rust, PHP, Java
• Docker containers & Kubernetes workloads
• Static sites, SPAs, and serverless functions

Simply push your code via Git, upload a Docker image, or use our CLI: nx deploy --region us-east

Navigate to Settings → Team Members in your dashboard. Click "Invite Member", enter their email, and assign a role (Admin, Developer, Viewer). They'll receive an invitation email. All teams get up to 5 members for free; additional seats are $10/user/month.

Yes! CloudNexus offers a Migration Assistant that automatically converts Terraform configs, AWS CloudFormation templates, and Docker Compose files into our infrastructure-as-code format. You can also manually replicate your setup using our 1:1 compatible APIs.

Absolutely. Our CLI (nx) supports deployment, scaling, logging, and infrastructure management. SDKs are available for Python, Node.js, Go, and Ruby. Install the CLI with npm install -g @cloudnexus/cli or download from the docs page.

CloudNexus provides a full spectrum of hosting solutions:

• VPS / Cloud Instances — Dedicated virtual servers with NVMe storage
• Kubernetes Clusters — Fully managed K8s with auto-scaling
• Serverless Functions — Event-driven compute with cold starts under 50ms
• Static Hosting — Global CDN-backed hosting for frontends

Our AI-powered auto-scaling monitors CPU, memory, request latency, and custom metrics. It scales your instances up or down within seconds. You set minimum/maximum bounds and scaling policies in the dashboard or via IaC. Scaling events are fully logged and charge only for actual usage seconds.

Yes. Every project gets a .cloudnexus.app subdomain by default. You can add unlimited custom domains via DNS CNAME or A records. We automatically provision and renew Let's Encrypt SSL certificates for all custom domains at no extra cost.

We offer fully managed instances of PostgreSQL, MySQL, Redis, MongoDB, and Elasticsearch. Each includes automated backups, point-in-time recovery, read replicas, and SSL encryption. Databases can be deployed in private networks for enhanced security.

CloudNexus uses a pay-as-you-go model for most resources. Compute is billed per-second, storage per GB-month, and bandwidth per GB transferred. Monthly plans include bundled resources with overage at standard rates. You can set budget alerts and hard spending limits in Billing Settings.

Yes. You can upgrade, downgrade, or cancel your subscription at any time from the dashboard. Changes take effect at the next billing cycle. Canceling will stop new charges, but your resources remain active until the end of the current period.

Yes! We offer CloudNexus for Startups (up to $500/month in credits for 12 months) and special rates for verified nonprofits. Apply through our programs page with your Crunchbase profile or nonprofit documentation.

We accept Visa, Mastercard, American Express, and PayPal. Enterprise customers can pay via invoice with NET-30 terms. All prices are in USD; VAT/GST is added where applicable and can be offset with a valid EU VAT number.

CloudNexus guarantees 99.999% uptime for compute and network services. If we fail to meet this SLA, you receive service credits proportional to the downtime. Our status page (status.cloudnexus.io) provides real-time visibility into all systems.

Our CDN operates across 300+ edge locations in 50+ countries. Static assets are cached at the edge using intelligent cache-control headers. Purges propagate in under 10 seconds. Dynamic content is routed to the nearest origin via anycast networking for sub-10ms response times.

Yes. Our built-in observability suite includes dashboards for CPU, memory, disk I/O, network throughput, request rates, and error counts. You can set up custom alerts via Slack, PagerDuty, webhooks, or email. All metrics are available via our Metrics API.

Typical deployments complete in 15–45 seconds, depending on build complexity. Serverless functions and static sites often deploy in under 10 seconds. Zero-downtime rolling updates are enabled by default for containerized workloads.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Encryption keys are managed via AWS KMS or HashiCorp Vault integration. You can bring your own keys (BYOK) on Enterprise plans. Database connections support mutual TLS authentication.

Yes. We are SOC 2 Type II certified, GDPR compliant, and HIPAA ready. We execute Data Processing Agreements (DPAs) and can provide audit reports upon request. Enterprise customers get dedicated compliance documentation.

All plans include always-on DDoS mitigation with up to 3.5 Tbps scrubbing capacity. Advanced plans include a Web Application Firewall (WAF) with OWASP Top 10 rules, rate limiting, and IP reputation filtering. Custom WAF rules are available on the API.

Use Role-Based Access Control (RBAC) to assign granular permissions to team members. API keys can be scoped to specific projects or actions, rotated, and expired automatically. We support OAuth 2.0 and SSO via SAML for enterprise authentication.

Our support team is available 24/7 via:

• Live Chat — Available on all pages (bottom-right corner)
• Email — support@cloudnexus.io
• Community Forum — Peer-to-peer help and discussions
• Enterprise — Dedicated account manager & phone support

Community plans: within 24 hours. Professional plans: under 4 hours. Enterprise plans: 1-hour guaranteed response for critical issues. All tickets are tracked in our portal with real-time status updates.

Yes! Our Professional and Enterprise plans include a free migration assessment. Our engineers can assist with zero-downtime migrations from AWS, GCP, Azure, or on-prem setups. We handle DNS cutover, data replication, and validation.