SOC 2 Type II Certified β€’ ISO 27001

Security-First
Cloud Infrastructure

We engineer our platform with defense-in-depth principles, zero-trust architecture, and continuous compliance monitoring to protect your data and applications.

24/7
Security Operations Center
0
Customer Data Breaches
<15m
Mean Incident Response
100%
Data Encryption at Rest

Defense-in-Depth Strategy

Our multi-layered security model ensures protection across physical, network, compute, and application layers.

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Physical & Facility Security

Biometric access controls, 24/7 CCTV monitoring, armed guards, and tamper-proof server cages across all 50+ global data centers.

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Network Segmentation

Isolated tenant networks with micro-segmentation, encrypted inter-DC traffic, and advanced DDoS scrubbing at the edge.

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Zero-Trust Access

MFA enforcement, role-based access control (RBAC), just-in-time privileges, and continuous identity verification.

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Key Management & KMS

HSM-backed encryption with customer-managed keys (CMK), automatic key rotation, and FIPS 140-2 Level 3 compliance.

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Threat Detection & SIEM

Real-time log aggregation, AI-driven anomaly detection, automated threat hunting, and 24/7 SOC monitoring.

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Secure CI/CD Pipeline

SAST/DAST scanning, container image signing, infrastructure-as-code validation, and automated vulnerability patching.

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Audited & Verified

We maintain rigorous compliance standards to meet regulatory requirements across industries and geographies.

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SOC 2 Type II
Certified
Annual independent audit of security, availability, and confidentiality controls.
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ISO 27001
Certified
Information Security Management System (ISMS) aligned with international standards.
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GDPR
Compliant
Full data subject rights support, EU data residency, and standard contractual clauses.
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HIPAA
BAA Available
PHI protection controls, audit logging, and encrypted healthcare workloads.
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PCI DSS v4.0
Level 1 Certified
Payment card data security with strict network isolation and tokenization.
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FedRAMP
Authorized
Moderate impact level authorization for U.S. federal government workloads.
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Data Residency
Available
Guaranteed geographic containment with no cross-border data transfer.
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Third-Party Audits
Annual
Penetration testing by independent firms and supply chain security validation.

Clear Security Boundaries

Security is a shared commitment. Understand where CloudNexus ends and your responsibilities begin.

CloudNexus Responsibilities

βœ“ Physical security of data centers & hardware
βœ“ Hypervisor & orchestration layer security
βœ“ Network infrastructure & DDoS mitigation
βœ“ Platform patching & vulnerability management
βœ“ Identity provider & MFA infrastructure
βœ“ Compliance certifications & audit readiness

Your Responsibilities

βœ“ Workload & OS patching (where applicable)
βœ“ Application security & code review
βœ“ Data classification & access policies
βœ“ Encryption key management (if self-managed)
βœ“ User identity governance & least privilege
βœ“ Backup verification & disaster recovery testing

Transparent & Rapid Response

We follow NIST SP 800-61 standards for incident handling with full transparency and customer notification protocols.

1

Detection & Triage

Automated monitoring and SIEM alerts trigger immediate SOC analysis. Severity levels are assigned within minutes.

2

Containment & Mitigation

Threat isolation, traffic rerouting, and automated playbooks minimize blast radius while preserving forensic evidence.

3

Eradication & Recovery

Root cause elimination, system restoration from clean backups, and validation of security controls before production return.

4

Post-Incident Review

Comprehensive post-mortem report, timeline analysis, and implementation of corrective measures to prevent recurrence.

Common Questions

Quick answers to security, compliance, and data protection inquiries.

How is customer data encrypted? +

All data is encrypted at rest using AES-256 and in transit via TLS 1.3. We support both platform-managed and customer-managed encryption keys through our integrated KMS with HSM backing.

Do you conduct third-party penetration testing? +

Yes. We perform annual penetration tests by accredited independent firms, plus continuous vulnerability scanning. Summary reports are available to enterprise customers under NDA.

What is your data residency guarantee? +

You can select specific geographic regions for your workloads. CloudNexus guarantees data will never leave the selected region without explicit configuration and audit logging.

How are security incidents communicated? +

Critical incidents trigger immediate alerts via your configured channels (email, SMS, webhook). We publish status updates publicly and provide detailed post-mortems within 72 hours.

Can I audit your security controls? +

Enterprise customers can request access to our compliance portal, which includes audit reports, control matrices, and SLA documentation. Custom audits are available under mutual agreement.

Need a Custom Security Review?

Our Trust & Security team can help you map controls, plan compliance migrations, and architect zero-trust environments.