Quality Assurance

Contact Our QA Team

Report product issues, request compliance documentation, or inquire about our material standards and testing protocols.

Home / Contact / QA Support

Submit a QA Inquiry

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Your inquiry is encrypted and routed directly to our quality engineers.

✓ Thank you. Your QA ticket has been submitted. Reference: QA-2025-. Expect a response within your selected priority timeframe.

Direct QA Channels

📧
Email Support qa-support@cupsourcing.com
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QA Hotline +1 (800) 555-7226 (Press 3)
⏱️
Response Times Urgent: 4 hrs | Standard: 24 hrs

Certifications & Standards

All Cup Source products meet or exceed:

FDA 21 CFR ISO 9001:2015 BPA-Free ASTM D6400 EN 13432 LFGB

Request full Certificates of Analysis (CoA) or mill test reports directly through this form.

Submission Tips for Faster Resolution

  • Include clear photos of the defect from multiple angles
  • Note exact storage/transport conditions prior to use
  • Attach original purchase order or shipment tracking ID
  • Specify if the issue affects production line operations
Routine
Standard
Urgent