Frequently Asked Questions

CyberVault employs a multi-layered defense strategy combining AI-driven threat detection, 24/7 Security Operations Center (SOC) monitoring, zero-trust network architecture, and automated incident response. Our platform continuously scans your endpoints, cloud infrastructure, and email systems to identify and neutralize threats before they impact operations.

We provide tailored cybersecurity solutions for financial services, healthcare, SaaS/tech, retail, manufacturing, and government sectors. Our compliance-ready frameworks ensure alignment with industry-specific regulations like HIPAA, PCI-DSS, FINRA, and FISMA.

Standard deployment takes 3-5 business days for the Starter and Professional plans. Enterprise deployments with custom integrations or on-premise requirements typically take 2-4 weeks. Our onboarding team handles agent installation, network mapping, and baseline configuration with minimal disruption to your workflow.

Yes. CyberVault offers native integrations with Splunk, Microsoft Sentinel, IBM QRadar, AWS Security Hub, and Azure Sentinel via REST APIs and syslog forwarding. We also support custom webhooks and STIX/TAXII feeds for threat intelligence sharing.

Our platform supports automated compliance mapping and reporting for SOC 2 Type II, ISO 27001, GDPR, HIPAA, PCI DSS, NIST CSF, and CMMC. Continuous monitoring ensures you maintain audit-ready postures with real-time gap analysis and remediation guidance.

All customer data is encrypted at rest (AES-256) and in transit (TLS 1.3). We operate on a strict zero-knowledge architecture for sensitive payloads, and our infrastructure is hosted in SOC 2 certified, geographically redundant data centers. We never access your live data unless explicitly authorized during incident response.

Absolutely. Plan changes can be made at any time through your dashboard. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle. Enterprise clients can modify scope directly with their dedicated security account manager.

Starter plans include business hours support (Mon-Fri, 8AM-6PM EST) via email and ticketing. Professional and Enterprise plans include 24/7/365 SOC access with dedicated incident response engineers. Enterprise clients also receive guaranteed SLA response times ranging from 15 minutes to 1 hour depending on severity level.

Yes. While our core platform is cloud-native, we offer air-gapped on-premise sensors and hybrid architectures for highly regulated environments. Local data processing can be configured to keep sensitive telemetry on your infrastructure while leveraging our cloud AI engines for threat correlation.

We offer a complimentary 14-day environment scan and architecture review for all prospects. This includes vulnerability mapping, configuration auditing, and a prioritized remediation roadmap. No credit card required. Schedule your assessment.