Security & Transparency You Can Trust

We believe trust is earned through transparency. Explore our security practices, compliance certifications, and data handling commitments that protect your business 24/7.

Compliance & Certifications

We adhere to globally recognized security standards to ensure your data meets the highest regulatory requirements.

Verified & Active

SOC 2 Type II Certification

Our security, availability, and confidentiality controls have been independently audited and validated for a continuous 12-month period.

Auditor

Deloitte Touche Tohmatsu

Scope

Trust Services Criteria: Security, Availability, Confidentiality

Period

Jan 1, 2024 – Dec 31, 2024

Findings

None (Clean Report)

Verified & Active

ISO/IEC 27001:2022

Certified Information Security Management System (ISMS) demonstrating our commitment to systematic risk management and continuous improvement.

Certifying Body

Bureau Veritas Certification

Scope

Cloud Security Operations & Threat Intelligence Platform

Issue Date

March 15, 2023

Expiry

March 14, 2026

Verified & Active

GDPR Compliance

Fully compliant with EU General Data Protection Regulation. Appointed EU Data Protection Officer, implemented Data Processing Agreements, and established cross-border transfer mechanisms.

DPO Contact

dpo@cybervault.io

Data Residency

EU, US, APAC Regions Available

Standard Contractual Clauses

Implemented & Executed

Privacy Impact Assessments

Conducted Bi-Annually

Verified & Active

HIPAA Compliance

Configured to support healthcare organizations' compliance with HIPAA Security and Privacy Rules. Business Associate Agreements (BAA) available upon request.

BAA Availability

Standard & Custom Templates

ePHI Encryption

AES-256 at rest & TLS 1.3 in transit

Access Logging

Complete Audit Trail & Retention

Incident Response

60-Day Notification SLA

Verified & Active

CCPA/CPRA Compliance

Adheres to California Consumer Privacy Act and California Privacy Rights Act. Provides mechanisms for data access, deletion, and opt-out of sale/sharing.

Consumer Rights

Access, Delete, Correct, Opt-Out

Data Broker Status

Not a Data Broker

Response Time

45 Days (or extended per regulation)

Third-Party Disclosures

Categorized & Listed Annually

Security Architecture

Defense-in-depth strategy with industry-leading controls across every layer of our platform.

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Encryption Standards

All customer data is encrypted using military-grade algorithms both in transit and at rest.

  • TLS 1.3 for all network communications
  • AES-256-GCM for data at rest
  • Customer-managed encryption keys (CMEK)
  • HSM-backed key management
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Access Control

Strict identity verification and least-privilege access policies govern every interaction.

  • Multi-factor authentication (FIDO2/WebAuthn)
  • Role-based access control (RBAC)
  • Zero-trust network architecture
  • Just-in-time (JIT) privileged access
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Cloud Infrastructure

Deployed on certified cloud providers with continuous vulnerability scanning and patch management.

  • AWS & Azure SOC 2/ISO compliant regions
  • DDoS mitigation & WAF protection
  • Automated compliance drift detection
  • Multi-region active-active redundancy
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Monitoring & Logging

Continuous visibility into system activity with centralized log management and alerting.

  • 24/7 Security Operations Center (SOC)
  • SIEM integration & UEBA analytics
  • 90-day standard log retention
  • Immutable audit trails

Data Privacy & Lifecycle

We treat your data as if it were our own. Every stage of processing is governed by strict privacy principles.

1

Collection

We only collect data necessary for service delivery. Explicit consent is obtained where required by law or regulation.

2

Storage

Data is stored in encrypted, access-controlled environments. Geofencing ensures data never leaves your chosen region without approval.

3

Processing

Automated and manual processing follows documented procedures. Pseudonymization and tokenization minimize exposure.

4

Deletion

Upon contract termination or request, data is securely wiped using DoD 5220.22-M standards with cryptographic erasure verification.

Audit Reports & Certificates

Request access to our latest independent audit reports, security questionnaires, and compliance certificates.

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SOC 2 Type II Report (2024)

DeloitteDec 2024
Request Access →
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ISO 27001 Certificate

Bureau VeritasValid until 2026
View Certificate →
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Penetration Test Summary

Internal & ExternalQ3 2024
Request Summary →
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Vendor Security Questionnaire

CAIQ & SIG 3.0Updated Monthly
Download Template →

Vulnerability Disclosure Policy

We value the security research community. Report vulnerabilities responsibly and help us stay ahead of threats.

Submission Guidelines

Report findings to security@cybervault.io or via our encrypted bug bounty portal. Include proof-of-concept, impact description, and reproduction steps.

Scope & Boundaries

Covered: All CyberVault web applications, APIs, and customer-facing infrastructure. Excluded: Social engineering, DDoS, and third-party services.

Response SLA

Acknowledgment within 24 hours. Triage within 72 hours. Critical vulnerabilities patched within 7 days. Full disclosure upon resolution.

Reward Program

Qualified reports are eligible for cash rewards up to $25,000 based on severity (CVSS v3.1). Non-monetary recognition available upon request.

Frequently Asked Questions

Transparent answers to help you make informed decisions about your security posture.

We operate data centers across the US, EU, and APAC. During onboarding, you can select your preferred data residency region. Data never leaves your chosen region without explicit written consent and contractual amendment.
In the event of a confirmed security incident, we follow a strict incident response protocol: containment within 1 hour, forensic analysis, stakeholder notification within 72 hours (or per regulatory requirement), and full post-incident reporting with remediation steps.
Yes. All employees with privileged access undergo rigorous background screening, continuous security training, and are bound by strict NDAs. Access is granted on a need-to-know basis and reviewed quarterly.
Absolutely. Our Customer-Managed Encryption Keys (CMEK) and BYOK (Bring Your Own Key) options allow you to retain full control over your encryption lifecycle. Keys are stored in FIPS 140-2 Level 3 validated HSMs.
All critical third-party vendors undergo annual security assessments and must maintain valid SOC 2 or ISO 27001 certifications. We continuously monitor SBOMs and patch vulnerable dependencies within 48 hours of disclosure.

Reach Our Security Team

For security inquiries, incident reporting, or partnership requests, contact us directly. All communications are handled with strict confidentiality.

✉️
Security Email security@cybervault.io
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PGP Public Key Fingerprint: 8A4F 2C91 D7E3...
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Incident Hotline +1 (800) 555-0199
🔐 We recommend encrypting sensitive communications using our PGP key. Download: cybervault-security.asc
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