â„šī¸ Overview

Dictionary is committed to ensuring you retain full control over your experience, data, and content. This page outlines your legal and platform-specific rights, how we uphold them, and the steps you can take to exercise them at any time.

Key Principle: We design our systems to prioritize transparency, user agency, and compliance with global privacy and consumer protection standards.

🔒 Data Privacy & Control

Under applicable privacy laws and our own privacy framework, you retain specific rights regarding your personal information:

  • Right to Access: Request a complete copy of all personal data we store about you.
  • Right to Rectification: Correct inaccurate or incomplete personal information at any time.
  • Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Right to Data Portability: Export your data in a machine-readable, commonly used format.
  • Right to Restrict/Objection: Limit processing or object to certain data uses, including marketing and analytics.

All data requests are processed within the timeframes mandated by applicable law. We never sell your personal information to third parties.

âš™ī¸ Account & Subscription Rights

You maintain full control over your Dictionary account and billing arrangements:

  • Cancellation: Cancel any paid subscription at any time from your dashboard. Refunds follow our published refund policy.
  • Pause & Modify: Temporarily pause billing or downgrade your plan without penalty.
  • Export & Backup: Download your word lists, flashcards, reading history, and saved searches.
  • Account Deletion: Permanently close your account and trigger automated data purging protocols.

📝 Content & Intellectual Property

Dictionary respects both our proprietary content and user-generated contributions:

  • Dictionary Content: Definitions, etymologies, phonetics, and editorial notes are licensed for personal and educational use. Redistribution or commercial scraping requires a partnership agreement.
  • User Contributions: If you submit definitions, examples, or corrections, you retain copyright. By submitting, you grant Dictionary a non-exclusive license to display and improve the platform.
  • Takedown Requests: Submit a DMCA or content removal request for infringing material. We respond within 48 hours of valid notice.

âš–ī¸ Appeals & Dispute Resolution

If you disagree with a moderation decision, account action, or content review:

  1. Submit an appeal through your account settings or our support portal.
  2. Provide relevant context, evidence, or reference material.
  3. Receive a detailed response from our Trust & Safety team within 5 business days.
  4. If unresolved, escalate to independent mediation as outlined in our Terms of Service.

🌍 Regional Protections

We comply with regional regulations including, but not limited to:

  • GDPR (EEA/UK): Full data subject rights, lawful basis processing, DPO contact.
  • CCPA/CPRA (California): Right to know, delete, opt-out of sale/sharing, and correct information.
  • LGPD (Brazil) & PIPEDA (Canada): Equivalent consent and access mechanisms.

Regional representatives and compliance contacts are listed below.

đŸ“Ŧ How to Exercise Your Rights

To request access, correction, deletion, or portability of your data, or to file an appeal:

Contact & Submission Channels

📧
Email
privacy@dictionary.com
📋
Data Request Form
Submit via Portal
📞
Support Line
+1 (800) 555-0192
📍
Mail
450 Language Ave, Suite 200
San Francisco, CA 94107

Response Time: We verify identity and respond within 14–30 days depending on request complexity and jurisdiction. No fees are charged for legitimate requests.