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Click "Forgot Password" on the login page. Enter your registered email and we'll send you a secure reset link. If you don't see it, check your spam folder or contact support for manual verification.

Yes, you can cancel at any time from your Account Settings. Your Pro access will remain active until the end of your current billing cycle. No hidden fees or cancellation penalties apply.

Our database is continuously updated by AI and human linguists. Rare, dialectal, or newly coined words may take 24-48 hours to appear. You can request a word addition via the "Suggest a Word" feature in the app.

Download language packs and your saved word lists from Settings > Offline. Once cached, you can search, view definitions, and listen to pronunciations without an internet connection. Updates sync automatically when reconnected.

Free tier allows 1,000 requests/day. Pro gets 50,000/day, and Enterprise offers custom limits. If you consistently exceed your tier, consider upgrading or implementing request caching on your end. Check your usage dashboard for real-time metrics.

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Email Support

For detailed issues or account inquiries, we'll respond within 24 hours.

support@dictionary.com
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Submit a Ticket

Track your request, attach logs, and get updates directly in your dashboard.

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