Frequently Asked Questions

Find quick answers to common questions about listing your business or using DirConnect.

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DirConnect is a premier online business directory designed to connect local businesses with customers. We provide a platform where users can discover, review, and contact verified businesses across various industries and locations.

DirConnect covers over 500 cities and is expanding daily. You can check our coverage by searching for your city on the homepage or browsing our regional listings.

If you can't find an answer here, you can reach our support team via:

We typically respond within 24 hours.

You can list your business for free by clicking "Add Business" in the top navigation. Follow these steps:

  • Create a free account.
  • Click "Submit Listing".
  • Fill in your business details (Name, Address, Category, Description).
  • Upload a logo and photos.
  • Submit for verification.
Most listings are approved within 24-48 hours.

If your business is already listed but you want to manage it, search for your business name and click "Claim This Listing". You'll need to verify your ownership via email or phone number.

Yes! Once you claim your listing, you get access to the Business Dashboard. You can update hours, phone numbers, addresses, and descriptions at any time. Changes go live instantly.

Verification ensures trust for our users. Our team reviews new submissions for accuracy. Verified businesses receive a "Verified" badge on their profile. We may contact you to confirm details before approval.

Use the search bar on the homepage or any category page. You can search by business name, service type, keyword, or location. Use filters to narrow results by distance, rating, or open now status.

Create a free user account and log in. On any listing page, click the "Heart" or "Save" icon to bookmark it to your favorites. You can view saved listings from your profile dashboard.

Log in to your account, visit a business listing, and scroll to the "Reviews" section. Click "Write a Review", select your star rating, and share your experience. All reviews are moderated to ensure quality.

Ratings are an average of all verified user reviews, weighted slightly towards recent reviews to ensure the score reflects the current state of the business.

Yes. Business owners can publicly reply to reviews to address customer concerns or thank users. This fosters transparency and engagement.

Yes! Basic listings are completely free. You can list your business, manage details, and respond to reviews at no cost. Premium features are available for businesses wanting enhanced visibility.

Premium plans offer:

  • Featured placement in search results.
  • Business website builder.
  • Advanced analytics dashboard.
  • Photo gallery expansion.
  • Priority support.
  • "Verified" badge with green checkmark.

Yes. You can cancel your premium subscription at any time from your dashboard. Your premium features will remain active until the end of your billing cycle.

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