Terms of Service
Last Updated: November 2025
Table of Contents
1. Introduction
Welcome to DirConnect Directory ("DirConnect", "we", "us", or "our"). This platform serves as an online business directory, connecting consumers with local businesses, services, and professionals. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Service").
By accessing, browsing, or registering for an account on DirConnect, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a business or entity, you represent that you have the authority to bind that organization to these Terms.
2. Accounts & Registration
To access certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and update your information to keep it accurate.
- Keep your password confidential and secure, and accept responsibility for all activities under your account.
- Notify us immediately of any unauthorized use or security breach.
We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.
3. Business Listings
DirConnect allows business owners to create, manage, and promote their listings. Business listings may include contact information, descriptions, photos, hours of operation, and services offered.
Verification & Accuracy: While we strive to verify listings, we do not guarantee the accuracy, completeness, or timeliness of any business information. Users should independently verify critical details before engaging with any listed business.
Business owners are responsible for maintaining their listing information and promptly updating any changes. Misleading or false listings may be removed at our discretion.
4. User Conduct
You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit, any other user. Prohibited conduct includes, but is not limited to:
- Posting offensive, defamatory, or illegal content.
- Using automated tools (scrapers, bots) to extract data without permission.
- Impersonating other users or entities.
- Attempting to interfere with the security or functionality of the platform.
We reserve the right to monitor, moderate, and remove content that violates these guidelines.
5. Reviews & Ratings
DirConnect may allow users to post reviews and ratings for businesses. By submitting a review, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.
Reviews must be genuine, based on personal experience, and comply with our Community Guidelines. Fabricated, incentivized, or malicious reviews will be removed. We employ automated and manual systems to detect and prevent review manipulation.
6. Intellectual Property
All content, trademarks, logos, designs, text, graphics, and software constituting the Service are the property of DirConnect or its licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written consent.
User-generated content remains your property, but you acknowledge that by posting it, you grant DirConnect the rights necessary to display, store, and manage it within the Service.
7. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
DIRCONNECT DOES NOT ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCTS, SERVICES, OR INFORMATION PROVIDED BY LISTED BUSINESSES. INTERACTIONS BETWEEN USERS AND LISTED BUSINESSES ARE SOLELY BETWEEN THE PARTIES INVOLVED.
8. Limitation of Liability
To the maximum extent permitted by applicable law, DirConnect and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Service.
Our total liability for any claims related to the Service shall not exceed the amount you have paid us, if any, during the twelve (12) months preceding the claim.
9. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service will immediately cease.
All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
10. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DirConnect is headquartered, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where applicable law mandates court jurisdiction.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or by posting a prominent notice on the Service. Your continued use of DirConnect following the posting of changes constitutes acceptance of those changes.
12. Contact Information
If you have questions about these Terms of Service, please contact us at:
DirConnect Directory Legal Department
Email: legal@dirconnect.com
Address: 100 Innovation Drive, Suite 400, Tech City, TC 94000