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Cookies & Tracking Technologies

Last Updated: October 24, 2025

At FlowCMS, we respect your privacy and are committed to transparency about how we collect and use data. This policy explains the cookies, tracking pixels, SDKs, and similar technologies we use on our website (flowcms.io) and web applications, and how you can manage your preferences.

1. What Are Cookies & Tracking Technologies?

Cookies are small text files stored on your device when you visit a website. Tracking technologies include cookies, web beacons (pixels), local storage, SDKs, and fingerprinting tools. We use these to ensure our services function properly, analyze usage, personalize content, and improve your experience.

💡 Did you know? You can control or disable cookies through your browser settings, but doing so may affect the functionality of our platform.

2. Categories of Technologies We Use

We group our tracking technologies by purpose. Some are strictly necessary, while others are optional and require your consent.

Category Purpose Consent Required?
Strictly Necessary Essential for core functionality (authentication, security, load balancing, session management) No
Performance & Analytics Collect anonymous usage data to understand traffic patterns, page performance, and bugs Yes
Functional Remember your preferences (language, theme, region) and enable personalized features Yes
Marketing & Advertising Deliver relevant ads, measure campaign effectiveness, and retarget visitors across platforms Yes

3. Specific Technologies in Use

First-Party Cookies

  • flow_session – Maintains your login state and dashboard preferences
  • flow_consent – Stores your cookie preference selections
  • flow_locale – Remembers your preferred language and region

Third-Party Services

We partner with trusted providers to deliver analytics, security, and marketing services. These may set their own cookies according to their respective privacy policies:

  • Analytics: Plausible Analytics, Google Analytics (configured to anonymize IP addresses)
  • Security & Fraud Prevention: Cloudflare, reCAPTCHA
  • Customer Support: Intercom, Zendesk
  • Marketing & Retargeting: LinkedIn Insight Tag, Meta Pixel, Google Ads Conversion Tracking

Tracking Pixels & SDKs

We may use invisible 1x1 pixels to track email open rates and page views. Our JavaScript SDKs and mobile companion apps may use local storage and device identifiers to sync your workspace and maintain offline draft functionality.

4. How to Manage Your Preferences

You have full control over the tracking technologies used on FlowCMS. Here's how to adjust your settings:

  • Cookie Consent Banner: When you first visit our site, you can accept, reject, or customize categories via our consent manager.
  • Cookie Preferences Center: Return to this setting anytime by clicking "Cookie Settings" in the footer of any FlowCMS page.
  • Browser Controls: Most browsers allow you to block or delete cookies. Visit your browser's help section for instructions.
  • Opt-Out Links:

⚠️ Note: Disabling strictly necessary cookies may prevent you from logging in, accessing paid features, or using the CMS dashboard securely.

5. Data Retention & Security

First-party cookies typically expire after 30 days or at the end of your browsing session. Third-party retention varies by provider. All data collected is encrypted in transit (TLS 1.3) and at rest (AES-256). We do not sell your personal data to third parties.

6. Updates to This Policy

We may update this policy to reflect changes in technology, legal requirements, or business practices. Material changes will be communicated via email or an on-site notice. The "Last Updated" date at the top of this page will be revised accordingly.

7. Contact Us

If you have questions about our use of cookies, tracking technologies, or wish to exercise your data rights, please contact our Privacy Team:

Thank you for trusting FlowCMS with your content workflows. We are committed to keeping your experience secure, transparent, and fully under your control.