Privacy Policy

1. Introduction

At FlowCMS ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Content Management System, or interact with our services.

By accessing or using FlowCMS, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information to provide better services to our users. The types of data we collect include:

Account Information: Name, email address, password, and billing details when you create an account.
Usage Data: Log data, IP addresses, browser type, device information, and interaction metrics within the CMS dashboard.
Content Data: Any content, media, or metadata you upload or create within FlowCMS. You retain full ownership of your content.
Cookies & Tracking: Information collected via cookies, web beacons, and similar technologies to improve site functionality and analyze traffic.
Communications: Records of correspondence if you contact our support team.

3. How We Use Your Information

We use the collected data for legitimate business purposes, including:

Operating, maintaining, and improving the FlowCMS platform.
Processing transactions and sending service-related notifications.
Personalizing your experience and providing customer support.
Analyzing usage trends to develop new features and optimize performance.
Ensuring platform security and preventing fraudulent activities.
Complying with legal obligations and enforcing our Terms of Service.

                Note: We do not sell your personal information to third parties for advertising purposes. Your data is strictly used to power and improve FlowCMS.
            

4. Information Sharing & Disclosure

We may share your information in the following limited circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., hosting, analytics, payment processing). These parties are contractually obligated to protect your data.
Legal Requirements: When required by law, court order, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
User Consent: When you explicitly grant us permission to share your information.

5. Data Security & Retention

We implement industry-standard security measures, including SSL/TLS encryption, role-based access control, and regular security audits, to protect your data from unauthorized access, alteration, or destruction. However, no electronic transmission over the internet is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Content stored on FlowCMS is retained according to your account subscription status and deletion requests.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Right to access, update, or delete your personal information.
Right to restrict or object to certain processing activities.
Right to data portability (request a copy of your data in a structured format).
Right to withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details provided below. We will respond to verified requests within 30 days.

7. Children's Privacy

FlowCMS is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of significant changes via email or a prominent notice on our platform. Your continued use of FlowCMS after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Email: privacy@flowcms.io
Address: FlowCMS Inc., 123 Tech Avenue, Suite 400, San Francisco, CA 94105
Support Portal: support.flowcms.io