Transparent Management Boundaries
At HomeNest, we believe in complete transparency. Our scope of services is designed to cover every critical aspect of rental property management while clearly defining what falls within our standard agreement and what requires add-on services or owner authorization.
Tenant Acquisition & Screening
End-to-end leasing pipeline
We manage the entire leasing cycle to ensure your property attracts qualified, reliable tenants quickly while maintaining fair housing compliance.
This includes market-rate analysis, professional photography coordination, multi-platform listing syndication, and structured tenant interviews.
- ✓ Market rent assessment & pricing strategy
- ✓ Professional listing creation & syndication (Zillow, Realtor.com, etc.)
- ✓ Application intake & automated scoring
- ✓ Credit, criminal, eviction & employment verification
- ✓ Lease execution & move-in inspection coordination
Lease Administration
Contract lifecycle management
We handle all lease-related communications, renewals, and amendments while ensuring strict adherence to state and local landlord-tenant laws.
Our digital lease portal allows both owners and tenants to access documents, track signatures, and view important dates in real-time.
- ✓ State-compliant lease drafting & e-signature workflows
- ✓ Renewal notifications & negotiation management
- ✓ Lease amendment & addendum processing
- ✓ Move-out notice handling & lease termination coordination
- ✓ Security deposit accounting & legal compliance tracking
Financial Management
Revenue optimization & reporting
Complete financial oversight including rent collection, vendor payments, escrow management, and detailed reporting for tax and investment planning.
All funds are held in insured, segregated trust accounts with full audit trails.
- ✓ Online rent collection & automatic bank transfers
- ✓ Late fee assessment & collections management
- ✓ Monthly P&L statements & annual 1099 preparation
- ✓ Vendor bill processing & expense categorization
- ✓ Escrow/HOA payment tracking & tax statement coordination
Maintenance & Inspections
Property preservation & tenant satisfaction
Proactive and reactive maintenance coordination through a vetted network of licensed contractors. We prioritize cost-effective repairs without compromising quality or safety.
- ✓ 24/7 emergency maintenance dispatch
- ✓ Routine quarterly property inspections
- ✓ Preventative maintenance scheduling (HVAC, pest control, etc.)
- ✓ Vendor bid comparison & work order management
- ✓ Move-in/Move-out condition documentation & deposit adjudication
Service Scope Boundaries
✅ Included in Standard Management
- Tenant screening & placement fees
- Standard lease administration
- Rent collection & owner disbursements
- Monthly financial reporting
- Emergency & routine maintenance coordination
- Quarterly property inspections
- Tenant communication & conflict resolution
- Fair housing & compliance monitoring
⚠️ Requires Owner Authorization / Add-On
- Capital improvements >$1,500 (pre-approval required)
- Eviction legal representation (we coordinate, lawyers bill directly)
- Property renovations & cosmetic upgrades
- Specialized inspections (mold, structural, environmental)
- Short-term/vacation rental management
- Tax advisory or accounting services
- Condominium board representation
Service Level Standards
Need a Custom Scope Agreement?
Every portfolio is unique. Contact our team to tailor our service scope to your specific property types, locations, and management preferences.
Request Custom Proposal