Legal & Compliance

Our Commitment to Equal Opportunity

HomeNest strictly adheres to the Federal Fair Housing Act, the Americans with Disabilities Act (ADA), and all applicable state and local fair housing ordinances. We do not discriminate based on race, color, religion, sex, national origin, familial status, disability, sexual orientation, gender identity, or source of income.

All property marketing, tenant screening criteria, lease terms, and management practices are designed to comply with fair housing standards. Accommodation requests for disabilities are processed promptly in accordance with legal requirements.

Data Collection & Usage

We collect and process personal information solely for property management purposes, including tenant screening, lease administration, rent collection, maintenance coordination, and legal compliance. Data is never sold or shared with third parties for marketing purposes.

• Security Measures: AES-256 encryption, secure cloud storage, role-based access controls, and regular security audits.
• Retention: Personal data is retained only as long as legally required or necessary for the management relationship.
• Your Rights: Residents and owners may request access, correction, or deletion of their data in compliance with CCPA, GDPR, and state privacy laws.

For full details, please refer to our complete Privacy Policy document in the repository below.

Scope & Responsibilities

HomeNest acts as a professional property management agent on behalf of property owners. Our services include tenant placement, lease execution, rent collection, maintenance coordination, financial reporting, and legal compliance monitoring.

Key Provisions:

• Management fees are collected as a percentage of rent actually collected, as outlined in your service agreement.
• Emergency maintenance under $500 may be authorized without prior owner consent to protect property value and tenant safety.
• All funds collected are held in segregated client trust accounts in compliance with state licensing requirements.
• Either party may terminate the management agreement with 30 days written notice, subject to existing lease obligations.

Licensing & Operational Standards

HomeNest maintains all required state real estate broker licenses, property management registrations, and business registrations in every jurisdiction where we operate. We comply with local housing codes, safety inspections, rent stabilization ordinances where applicable, and eviction moratorium guidelines.

Our compliance team conducts quarterly policy reviews to ensure alignment with changing municipal, state, and federal regulations. All property managers complete annual continuing education in housing law and ethical standards.