We'd Love to Hear From You

No! All our memberships are month-to-month with no long-term commitment. You can cancel anytime with 30 days notice. We also offer annual plans with a 15% discount for those who prefer to pre-pay.

Yes! Members can freeze their account for up to 3 months per year. Simply notify us via the app or at the front desk. Frozen memberships hold your plan without charges during the freeze period.

Yes! We offer a 15% discount for students with a valid .edu email and a 20% discount for seniors (65+). Contact our membership team to verify eligibility and apply your discount.

Use the IronForge mobile app to browse and book all classes and personal training sessions. You can also book at the front desk or call us. Pro and Elite members get priority booking access 48 hours before general release.

Each 60-minute PT session includes a customized workout plan, form correction, progress tracking, and post-session recovery tips. Your first session always begins with a comprehensive fitness assessment to build your personalized program.

Absolutely! All our group classes are designed with scaling options for every fitness level. Our trainers are trained to provide modifications and ensure every participant gets an effective, safe workout regardless of experience level.

Pro and Elite members receive personalized nutrition plans from our certified nutritionists. Starter members can access our free meal planning templates and nutrition webinars. One-on-one nutrition consultations are available as add-ons.

Our recovery suite features sauna, steam room, cold plunge pools, infrared beds, and a dedicated stretching lounge. Pro and Elite members have full access. Massage therapy and physio sessions are available as add-on services.

Yes! All members have access to secure day-use lockers with combination locks and premium shower facilities with rain showers and toiletries. Elite members receive a dedicated VIP locker with climate control and charging stations.

Elite members receive 2 complimentary guest passes per month. Pro and Starter members can purchase day passes for $15 each. All guests must sign in at the front desk and are accompanied by the member at all times.

Class cancellations must be made at least 4 hours in advance to avoid a credit deduction. PT sessions require 24-hour notice. Three missed cancellations in a month may result in booking restrictions. All policies are detailed in our membership agreement.

We accept all major credit/debit cards (Visa, Mastercard, Amex), bank transfers, PayPal, and Apple Pay/Google Pay. Payments are automatically processed on your chosen billing date. In-person cash payments are also accepted.

Memberships are billed on the same date each month as your sign-up date. You'll receive an email reminder 3 days before your billing date. You can view and manage your payment schedule in the IronForge app under Account > Billing.

Yes! You can change your plan at any time through the app or by contacting our support team. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle.

Yes! We offer corporate wellness programs for companies with 10+ employees and family plans for up to 4 household members at a discounted rate. Contact our partnerships team at partners@ironforge.fit for custom pricing.