How can we help you?

Search our knowledge base or browse categories to find quick answers.

Browse by Category

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Naming & Domains

Find names, check availability, secure domains

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Brand Identity

Logos, guidelines, messaging & strategy

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Legal & Trademarks

Registration, IP protection, contracts

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Account & Billing

Payments, invoices, subscriptions

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Getting Started

Onboarding, project setup, timelines

Frequently Asked Questions

How long does the brand naming process take?
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Our naming process typically takes 5-10 business days. It includes market research, linguistic screening, trademark availability checks, and a curated presentation of 10-15 recommended names with rationale.

What deliverables are included in the Brand Identity package?
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You'll receive a complete brand identity package including primary & secondary logos, color palette, typography guidelines, brand voice document, social media assets, and a comprehensive style guide (PDF + editable files).

How long does trademark registration take?
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Trademark examination and registration typically take 8-12 months through the USPTO. We handle the entire filing process, respond to office actions on your behalf, and keep you updated at every stage.

What is your refund policy?
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We offer a 14-day satisfaction guarantee on all service packages. If we haven't delivered initial concepts yet, you can request a full refund. Once work is approved or delivered, refund eligibility is reviewed case-by-case.

How can I contact support?
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You can reach our support team via email at help@isdomain.com, through our live chat (Mon-Fri, 9AM-6PM PST), or by phone at +1 (555) 123-4567. Enterprise clients receive dedicated account management.

Still need help?

Can't find what you're looking for? Our expert team is ready to assist you with your naming, branding, or legal questions.