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Email Support

General inquiries: support@learnflow.com
Billing: billing@learnflow.com

Phone Support

+1 (800) 555-1234
Mon–Fri, 9AM–6PM EST

Live Chat

Available 24/7 for Pro & Enterprise subscribers. Average response time: under 2 minutes.

Support Hours

Monday – Friday 9:00 AM – 6:00 PM EST
Saturday 10:00 AM – 4:00 PM EST
Sunday Closed
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Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Submit a ticket above.

Go to the login page and click "Forgot Password?" Enter your email address and we'll send you a secure link to reset your password. If you don't receive the email within 5 minutes, check your spam folder or contact us.
Navigate to Account Settings → Subscription from your dashboard. You can upgrade, downgrade, or cancel at any time. If you cancel, you'll retain access until the end of your current billing period. Refund requests are handled case by case.
Once you complete all lessons and the final assessment for a course, your certificate is automatically generated. You can download it from My Courses → Completed. Certificates include a unique verification link that employers can use to validate your achievement.
Try these steps: 1) Clear your browser cache and cookies, 2) Try a different browser (Chrome, Firefox, Safari), 3) Check your internet connection, 4) Disable browser extensions that may block content. If the issue persists, submit a ticket with your browser and device info.
Yes! Our Enterprise plan includes team analytics, custom learning paths, admin dashboards, and a dedicated account manager. We offer volume discounts for teams of 10+. Learn more about Enterprise →