What Data We Collect

🛡️ Our Privacy Commitment

At LoveLink, meaningful connections are built on trust. We are committed to collecting only the data necessary to help you find genuine relationships while protecting your digital privacy. We never sell your personal information to advertisers or data brokers.

📝 Information You Directly Provide

This data is collected when you interact with our platform, create your profile, or communicate with other members:

• Profile Information: Full name, display name, age, gender, photos, video introductions, bio, and relationship preferences
• Location Data: City, region, or precise GPS coordinates (only when you enable location features for nearby matching)
• Communication Data: Messages sent/received, video call metadata, reaction timestamps, profile views, and match history
• Account Credentials: Email address, phone number, password (hashed & salted), and two-factor authentication settings
• Preferences & Feedback: Matching criteria (distance, age range, interests), survey responses, and support tickets

⚙️ Information Automatically Collected

When you use LoveLink, certain data is gathered automatically to ensure platform functionality, security, and service optimization:

• Device & Browser Info: IP address, device type, operating system, browser version, and unique device identifiers
• Usage Analytics: Pages visited, feature interactions, session duration, click patterns, and in-app navigation flow
• Security Tokens: Login attempts, session cookies, CAPTCHA verification, and fraud detection signals
• Location Signals: Approximate location derived from IP address (used for regional matching and safety checks)
• Performance Data: Crash reports, loading times, and network connectivity status to improve app stability

🔗 Information from Third Parties

We may receive limited data from trusted partners to enhance your experience or verify identity:

• Social Logins: If you sign up via Google, Apple, or Facebook, we receive your public profile info, email, and profile picture (only if you grant permission)
• Payment Processors: Billing name, email, and payment status from Stripe/PayPal (we do not store full credit card details)
• Safety & Verification Services: Photo verification checks, ID validation (processed by certified third parties), and spam/fraud reputation scores

🎯 How We Use Your Data

Every piece of information we collect serves a specific purpose aligned with our mission to foster safe, genuine connections:

• AI Matching Algorithm: Analyzing compatibility signals to suggest high-quality matches
• Platform Safety: Detecting fake profiles, harassment, scams, and policy violations
• Service Delivery: Enabling messaging, video calls, profile visibility, and preference settings
• Product Improvement: Aggregated, anonymized analytics to refine features and user experience
• Legal Compliance: Responding to lawful requests, preventing fraud, and protecting user rights

🔒 Data Security & Sharing

We implement industry-leading security standards to protect your information. Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is strictly limited to authorized personnel on a need-to-know basis.

👤 Your Rights & Controls

You remain in full control of your personal information at all times. Depending on your jurisdiction, you may exercise the following rights:

Manage these settings anytime in Profile → Privacy & Security → Data Controls.