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Quick answers to common questions.
To upgrade, tap on your profile icon in the top right corner, select 'Settings', then 'Subscription'. You can choose between Monthly, 6-Month, or 12-Month plans. Premium members get unlimited likes, see who liked you, and access to advanced filters.
Your safety is our priority. Please do not engage with the profile. Tap the 'More' (three dots) button on their profile or chat screen and select 'Report Profile'. Choose the reason 'Fake Profile' or 'Spam' and submit. Our AI and human team will review it immediately.
Yes, you can. Go to Settings > Account > Delete Account. Please note that this action is irreversible, and you will lose all your matches, messages, and profile data. If you have an active subscription, ensure you cancel it first to avoid future charges.
If your payment failed, your subscription may pause. Please check that your payment method (Credit Card/PayPal) has sufficient funds and valid billing details. Update your payment info in Settings > Payment Method. If the issue persists, contact our billing support below.
LoveLink uses a sophisticated algorithm that analyzes over 50 data points, including your interests, lifestyle preferences, location, and swipe behavior. The more you use the app and refine your preferences, the more accurate your 'Daily Top Picks' become.
Our support team usually responds within 24 hours.