Account & Profile
Manage your settings, update photos, and edit your personal details.
Matching & Recommendations
Learn how our AI finds your perfect match and improve your compatibility score.
Messaging & Video
Start conversations, use icebreakers, and connect via secure video calls.
Safety & Privacy
Stay secure with our verification system, blocking tools, and privacy controls.
Billing & Subscriptions
Upgrade your plan, manage payments, and handle subscription changes.
App & Technical Support
Download links, troubleshooting, and resolving login or performance issues.
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❓ Frequently Asked Questions
Yes! You can create a profile, receive matches, and send a limited number of messages completely free. Premium and VIP plans offer unlimited features, priority matching, and advanced filters.
Our algorithm analyzes over 50 compatibility factors including interests, lifestyle, communication style, and relationship goals. It learns from your interactions to continuously improve your match suggestions.
Go to Settings > Account > Profile Verification. Upload a clear photo of your ID and a selfie following our pose guide. Most verifications are approved within 24 hours.
Yes. Navigate to Settings > Privacy > Delete Account. Please note that deletion is permanent and will remove all your data, matches, and message history after a 30-day grace period.
Immediately tap the three dots on their profile, select "Report", and choose the reason. Our safety team reviews all reports within 12 hours. You can also block the user instantly.
Still need help?
Our support team is available 24/7 to assist you with any questions or concerns.
Live Chat
Average response: 2 mins
Email Support
support@lovelink.com
Submit a Ticket
For detailed issues