📦 Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). Orders placed after 2:00 PM EST will be processed the following business day. Once your order has been processed, you will receive a confirmation email with tracking information.

If your order requires additional verification for security purposes, processing may be delayed by up to 24 hours. We will notify you immediately if this occurs.

🚚 Shipping Rates & Delivery Estimates

We offer multiple shipping options to suit your needs. All delivery estimates are calculated from the date of shipment.

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Shipping Method Estimated Delivery Rate Notes
Standard Shipping 5-7 Business Days $5.99 Most reliable for non-urgent orders
Express Shipping 2-3 Business Days $12.99 Priority handling & faster transit
Next-Day Delivery 1 Business Day Order by 12 PM for same-day dispatch
Free Shipping 5-7 Business Days FREE On orders over $50.00

*Delivery times may vary depending on your location, weather conditions, and carrier delays. Luxury and fragile items may require additional transit time.

🌍 International Shipping

LuxeMart ships to over 50 countries worldwide. International orders are processed within 2-3 business days and typically arrive within 7-14 business days, depending on customs clearance and local postal services.

Import Duties & Taxes: Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country's customs agency. These charges are not included in the shipping cost and are the responsibility of the recipient.

📍 Track Your Order

Enter your tracking number below to get real-time updates on your package. You can also find your tracking number in the confirmation email sent after dispatch.

📦 Package Status: In Transit
Your order is currently with the carrier and is on schedule for delivery by Nov 28, 2025. View full details on the carrier's website.

🛑 Shipping Restrictions

Due to local regulations and carrier policies, we are unable to ship to P.O. Boxes for Express and Next-Day services. Some fragile, hazardous, or oversized items may have restricted shipping options or require signature confirmation upon delivery.

If you have a rural or remote address, additional transit days may apply. Please contact our support team for specific inquiries.

Frequently Asked Questions

What happens if my package is delayed?
Carriers occasionally experience delays due to weather, high volume, or customs. If your package is significantly delayed, contact us and we will initiate an investigation with the carrier. If the item is lost, we will send a replacement or issue a full refund.
Can I change my shipping address after ordering?
Address changes can only be made before your order status changes to "Processing". Please contact our support team immediately if you need to update your address. We cannot redirect packages once they are in transit.
Do you offer signature confirmation?
Yes, signature confirmation is available for an additional $4.99 during checkout. It is highly recommended for high-value orders to ensure secure delivery.
What if I receive a damaged item?
Please do not discard the packaging. Take photos of the damage and contact us within 48 hours of delivery. We will process a replacement or refund immediately upon verification.