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Our Offices
We have teams across four continents to serve you wherever you are.
San Francisco
United States
350 Mission Street, Suite 2800
San Francisco, CA 94105
+1 (800) 639-7245Office Hours: Mon β Fri, 9:00 AM β 6:00 PM (PST)
London
United Kingdom
1 Finsbury Avenue
London EC2M 2PF
+44 20 7123 4567Office Hours: Mon β Fri, 9:00 AM β 6:00 PM (GMT)
Berlin
Germany
FriedrichstraΓe 62
10117 Berlin
+49 30 9123 4567Office Hours: Mon β Fri, 9:00 AM β 6:00 PM (CET)
Singapore
Singapore
1 Raffles Place, Tower 2
Singapore 048616
+65 6123 4567Office Hours: Mon β Fri, 9:00 AM β 6:00 PM (SGT)
NexusAI Headquarters
350 Mission Street, San Francisco, CA 94105
Frequently Asked Questions
Quick answers to common questions about working with NexusAI.
How quickly can I expect a response?
We aim to respond to all inquiries within 4 business hours. For urgent support issues, our 24/7 hotline can connect you with an engineer within minutes.
Do you offer free consultations?
Yes! We offer a complimentary 30-minute AI strategy consultation with one of our solution architects. Book a session through our contact form or call our sales team.
Can I schedule an on-site demo?
Absolutely. We offer both virtual and on-site demonstrations tailored to your industry and use cases. Contact our sales team to arrange a personalized walkthrough.
What if I need technical support at night?
Professional and Enterprise plan customers have access to our 24/7 support hotline and live chat. We also provide self-service documentation and an active community forum.
Do you provide custom enterprise solutions?
Yes, our enterprise team specializes in building custom AI solutions. We can deploy on-premise, in your cloud environment, or via our managed platform. Reach out to our partnerships team for details.
Is there a careers page for job openings?
We're always looking for talented engineers, data scientists, and product managers. Visit our careers page or email careers@nexusai.com with your resume and we'll be in touch.