Leadership with a Heart

Meet the Team Behind Paws Source

A passionate group of pet lovers, industry experts, and innovators dedicated to redefining how the world cares for their furry family members.

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Chief Executive Officer & Founder

Elena Vance

Elena founded Paws Source in 2019 after losing her own Golden Retriever to a preventable health issue due to fragmented care services. With over 15 years of experience in the pet industry and a background in veterinary supply chain management, Elena is on a mission to consolidate high-quality pet care into one seamless, accessible ecosystem. She is a regular speaker at PetCon and an active board member of the ASPCA.

"At Paws Source, we don't just manage pets; we empower parents. Every decision we make starts with the question: 'Does this make my customers' pets healthier and happier?'

Our Executive Leadership

The experts driving innovation, operations, and care excellence.

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Marcus Thorne

Chief Technology Officer

Marcus leads our engineering and product teams. A tech veteran from Silicon Valley, he transitioned to pet tech to build scalable platforms that prioritize safety and usability. He oversees our 24/7 telehealth infrastructure and AI-driven nutrition algorithms.

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Dr. Sarah Al-Mansoor

Chief Veterinary Officer

Dr. Al-Mansoor is a licensed veterinarian with 12 years of clinical experience. She sets the medical standards for Paws Source, curates our nutrition guidelines, and leads our network of 200+ partner veterinarians. She holds a DVM from Cornell University.

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Liam O'Connor

Chief Operations Officer

Liam ensures that every promise we make is delivered flawlessly. With a background in logistics and hospitality management, he manages our nationwide network of grooming centers, boarding facilities, and last-mile delivery logistics.

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Maya Rodriguez

Head of Customer Experience

Maya champions the voice of the pet parent. She built our award-winning support team and user experience department. Her philosophy is that empathy is the most important feature in any service, especially when caring for loved ones.

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James K. Lee

Director of Sustainability

James leads our environmental initiatives, ensuring that Paws Source grows responsibly. He oversees our eco-friendly packaging transition, carbon-neutral shipping goals, and partnerships with wildlife conservation NGOs.

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Priya Patel

Chief Financial Officer

Priya manages the financial health of Paws Source, balancing rapid growth with fiscal responsibility. Her strategic planning ensures we can continue to invest in cutting-edge pet care technology and expand our community reach.

Our Leadership Philosophy

Guided by values that put pets and people first.

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Compassion First

Every business decision is evaluated through the lens of animal welfare and owner peace of mind.

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Radical Transparency

We believe in open communication with our partners, clients, and the communities we serve.

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Innovation for Good

We leverage technology not just for efficiency, but to solve real problems in pet health and access.

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Sustainable Growth

We are committed to minimizing our environmental footprint while scaling our impact.