Paws Source delivers premium nutrition, veterinary guidance, and care services across multiple continents. We adapt to regional regulations, languages, and pet health needs while maintaining our global quality standards.
Our operational footprint spans 5 major regions, with localized teams ensuring compliance, cultural relevance, and rapid service delivery.
Headquarters in Toronto. Full service suite, 12 languages, dedicated customs brokerage.
Hubs in London & Berlin. EU pet passport integration, VAT-compliant checkout, local vet partners.
Singapore & Melbourne nodes. Climate-adapted nutrition lines, multi-currency settlement.
São Paulo & Mexico City. Localized mobile app, regional distributor network, Spanish/Portuguese support.
We bridge geographical gaps with specialized international services designed for pet parents who travel, relocate, or shop globally.
24/5 customer care in 14 languages. Regional care managers for complex inquiries.
Temperature-controlled shipping, real-time tracking, and bonded warehouse fulfillment.
Access licensed veterinarians across time zones. Records sync with local clinics worldwide.
Automated customs documentation, CITES verification, and regional safety certification.
Transparent pricing in 40+ currencies. No hidden FX fees. Local payment methods accepted.
Collaborations with national pet associations, breed registries, and animal welfare NGOs.
We handle the complexity so you don't have to. All shipments meet international animal welfare and customs standards.
| Route | Transit Time | Duties & Taxes | Compliance | Eco-Packaging |
|---|---|---|---|---|
| 🇨🇦 → 🇺🇸 | 3–5 days | Pre-paid at checkout | CFIA / FDA aligned | Yes (Recyclable) |
| 🇬🇧 → 🇪🇺 | 4–7 days | IOSS registered | EU Pet Travel Scheme | Yes (Compostable) |
| 🇸🇬 → 🇦🇺 | 5–8 days | Calculated at checkout | DAFF / APHIS approved | Yes (Recyclable) |
| 🇧🇷 → 🇲🇽 | 6–10 days | Local clearance support | MAPA / SENASICA aligned | Yes (Mixed) |
Every product and service passes rigorous international verification before reaching your pet.
Third-party testing in ISO 17025 accredited labs across NA, EU, and APAC.
Formulations adapted to meet FDA, EFSA, FSANZ, and local authority guidelines.
Carbon-offset shipping options and FSC-certified packaging across all regions.
GDPR, CCPA, and LGPD compliant pet health data handling and storage.
Connect with local specialists during your timezone's business hours, or use our global AI assistant 24/7.
Mon–Fri: 8AM–8PM EST
Support: support-na@pawssource.com
Mon–Fri: 9AM–6PM CET
Support: support-eu@pawssource.com
Mon–Fri: 9AM–6PM SGT / BRT
Support: support-apac@pawssource.com